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March 2024 by L. H. M.
Pharmacy hours stated on Apple Maps/Yelp say they're open (the pharmacy itself) until 9pm. Yet you try to reach a pharmacist to check on the availability of an RX, and the system hangs up on you and says the pharmacy is closed.
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February 2024 by Felicia Fire
They cashier Christine short change me 10 dollors.no good
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February 2024 by london mccord
the guy working was to in a hurry to get to lunch he told me he couldnt help me with my son’s prescription because i didnt have the “white card” when i had his insurance and social security and they can look it up that way. lazy- unprofessional and sad because sick kids people and patients rely on the pharmacy for our medications.
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February 2024 by Kelly Armstrong
They gave my daughter pills then told me they were for treating dental pain but later looked it up and found out they were for other infections. Don't recommend.
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January 2024 by Kamilla Kh
rude and unfriendly cashiers
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December 2023 by Sheryl Pica
This place is the cause of so many headaches for me. I call and they don't answer. They have a prescription sent in and they don't fill it until I call, which means I have to wait on hold forever. I go to the drive thru, they wait forever to see you. I know they're busy but I have seen them serve 10 people inside before getting to one person in the drive thru.They don't follow through on refills that are supposed to be automatic. I've ended up running out of my heart medication trying to get hold of them because they said they'd refill it automatically and then didn't. Then I couldn't get through to them. Then they said they'd get right on it. I called back to see if it was ready. Oh we'll get right on that. You mean the medication that was supposed to be ready a week ago? That I have now been out of for 3 days? That you just said would be ready 2 hours ago? Now you're going to start on it again?
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November 2023 by Juju
Great experience at CVS. Went inside to pickup some medicine and of course some goodies. Customer service was very helpful. Best CVS in Victorville. Hands down ✌?
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November 2023 by Patrice Isaiah
It is so irritating to have to deal with the AI people are needed I hate talking to a mechanical person! this is a problem for me every time I call to get prescriptions
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November 2023 by Dorian Mack
Good luck getting your medicine from the pharmacy. It’s going to take a prayer and a miracle
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October 2023 by Senna Motto
I do not blame the pharmacy department for this complaint, but they desperately need more staff. It often takes half an hour or more to go through the drive-thru or the in-store line.As well, when I was calling in with a slightly complex issue, I was hung up on twice. I will admit that I may have been short on the second call because the phone menu is terrible and had already been hung up on once, but this is ridiculous.
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September 2023 by R. Jones
Great experience at my neighborhood CVS. Glad this store had what I wanted. Plus, Diana was my cashier. I remember her from another store and she is always very cordial and kind and helpful to all the customers. I will definitely shop here again.
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August 2023 by Cali Girl
Pharmacy is a freaking joke! Ignorant,disrespectful liars! On hold for 45 minutes for them to tell me they are out of my medication even tho I received a text alert to pick it up! Useless idiots!
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May 2023 by Veronica Maytorena
Took them to pick up the phone 25 minutes. I know they are always busy but come on pick up the phone and say something. O and don't get me started on the drive through ?♀️?♀️
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April 2023 by Jenifer
The drive-through wait at the pharmacy is horrible… No one should have to wait close to an hour for service… and the service from the employees there isn’t much better
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March 2023 by Christina Flores
The pharmacy was taking a long time the lady that work there didn't have to shout it's mine it's mine I don't appreciate that you could be nice to your customers