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November 2023 by Todd
Useless and rude.
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July 2023 by V D
This Chase Branch is horrible. Customer service is trash. They need to fire the whole team and start fresh. Everyone at this branch does not have a sense of urgency.
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July 2023 by Victor Dinkjian
This Chase Branch is horrible. Customer service is trash. They need to fire the whole team and start fresh. Everyone at this branch does not have a sense of urgency.
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November 2022 by Yolanda Whealy
I do not bank with Chase. But when I frequent Starter Bros. Mkt. If not busy the tellers are friendly they seem very knowledgeable about checking accounts, what needs to be done if wanting to changing bank to there bank etc. I never heard a customer complaining about service even when they are super busy.
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November 2022 by phillip stafford
This branch is horrible. They have told me incorrect information about their policies. Stay away!
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May 2022 by Cali S.
Just used the walk up ATM on the way to Vegas. Same ole banking with slow moving atms. This one did not offer any other bills than 20's if that helps!
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April 2022 by C B
Put a freaking electronic ATM here! Why is this the only Chase that forces you to talk to a teller, especially during Covid? So tired of waiting in the long line too. A fast And speedy teller-less ATM is long overdue.
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October 2020 by Lonnie Carter
Great customer service
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October 2020 by Ricardo Sarria
Good Bank
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June 2020 by Winston LaJambe
Instore bank. Store hours only. No outside ATM.
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June 2020 by Mary Mary
Closed since covid thing. It is in side store.
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January 2020 by Patricia Lillard
One of the worst Bank experiences you can have. Stopped here on Saturday (1pm) - line to the door. Wait time to get to the teller around 20mins. Totally UNACCEPTABLE.
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January 2019 by Cody McGee
The tellers are very rude disrespectful I want you to open account and they said the guy wasn't there he was in the bathroom I don't think it takes an hour to use the bathroom
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May 2018 by Angie M.
Went to close my account and the banker who assisted me, didn't catch his name but he was the only male at 530pm was extremely rude and uninviting. Not sure if it was because I was closing my account or because he has absolutely no customer service skills whatsoever. All I know is that I felt very uncomfortable sitting in the chair in the little back office they have with nothing but awkward silence in the air. He didn't even try to ask why I was closing the account, if there was something he could do to keep it open on my end, he just didn't care. Very unprofessional for a chase banker, glad I closed this account, never planning on opening one there again.
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February 2018 by Naader R.
Though it's often as busy as a sardine can here, I love the fact that I can do my banking on this town. It's not always easy to hop over to Hesperia Road to visit the only other location in my true neck of the woods. Sharing a location with Stater Bros. isn't bad either, since they are one of my typical shopping stops during the week. I don't bank everyday, but when I do this location tends to be where I go. Staff is courteous but perhaps overworked.
