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April 2024 by Angelica Komok
Always have a positive experience with the tellers, very professional and polite.
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March 2024 by Randy Leal
They had a few times In February 2024 where the ATM's were out of service. Otherwise I love this bank. They even have inside ATM's that you have to scan your card to get in.
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December 2023 by Elvis Morani
I had an awesome experience with Maria on 2 separate occasions when visiting this bank. Maria was kind and understanding. She helped me and my sister with our situation. She was a great listener and offered good input. Definitely recommend her when dealing with opening an account and banking needs. I hope Maria sees this as I wanted to tell her, thank you. I have passed my classes my semester and I will get my associate's this summer! I am one step closer and plan to transfer next fall. Thank you Maria for helping my sister and I!!
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December 2023 by Honda
Made a zelle transfer and BofA put a hold on the transfer they have been holding my money for more than 7 days already, I will be closing this account and going else where I feel like I got robbed, I have called several times and they first said it would take two business days, money was still not there, called again they said it is going through fraud department, I always make zelle transfers and now they try to flag a transfer as fraud smh, they said I understand you need your money but they don't care they are still holding my money, this is b.s
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September 2023 by Alejandro Perez
Dont Use the Drive thru ATM ??. Used my EDD card for the first time, someone cloned my card got my pin # and took my money from the same ATM. They did send me a new card the next day but what im I supposed to do with no money on my account. Hopefully I get my money back ?.
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July 2023 by Yamileth Ramos
You talk and they hang up the phone, it's a rubbish bank, I don't recommend it at all, the EDD should change banks since Banco America is insufficient for its customer service
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December 2022 by Xenia Olguin
Their ATMs are always broken and freezing with people's cards and money stuck. The employees.are completely worthless, if you even see anyone actually working. I've put off switching banks because of how much trouble it is to switch everything over, but as soon as they return my money, I'm pulling out all my money and going to a more trustworthy bank. You can't mess with people's money.
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September 2022 by Carrie B.
When you choose to give black and brown people a Loan regardless of their credit but white people have to have good credit isn't that lowering the standards for them I will be closing all of my accounts at Bank of America (been with you for 18 years ) and I will let everyone I know about how Bank of America is treating white people , the people who have the most money in your bank, so f*** you and every woke company out there
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September 2022 by Ana M.
Whyyy in the hell does the maps say this place closes at 6pm when it closes at 4pm!!!!!!!! Literally d*** af security just sees you though the windows and tells you to leave cause the banks is closed!!!!! Ughhhh soo annoying drive here in a rush cause maps says it's the knelt one that closes this late I get here for nothing!
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August 2022 by Mandi Arzate
Outdoor atm kept my income . $600. I’ve called twice to open claim. Now they say i need to open claim with state to be reimbursed. Your atm didn’t dispense but yet withdrew the $600 . That was money for my rent !
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June 2022 by Adulfo Pineda
Cash deposit in atm drive thru was keep by atm and no credit giving, now need to wait till claim solves
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April 2022 by Mitsu Lancer
Allways, waiting long time
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March 2022 by Ki Hyoun Kim (Thomas)
Unhelpful. Won't assist clients with notary needs. UPDATE: I found out I-9's cannot be notarized. This isn't something that the teller could've assisted me with. So I'm bumping up the rating by two scales.
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February 2022 by Herminia Lopez
It’s always closed lol have to drive far to the next bank, I know the pandemic has changed a lot of things, but for a bank to be closed on Monday or even Thursday with out being a holiday? Crazy.
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December 2021 by Tina Louise Cordero-Ogilvie (TC)
I prefer not utilizing Bank of America in Adelanto due to the area and the increased crime. Prefer the Amargosa Branch but husband & I were limited with time. Used the ATM to conduct our banking transaction as the line for a teller was backed up with 15 waiting customers.
