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December 2023 by Sam Blum
McCoo’s is a beyond five star local retailer. I was looking for a new pair of ski goggles and decided to give them a visit after reading some strong reviews on their goggle selection and service. Those reviews are spot on - Ollie spent about a half hour with me reviewing features and trying on options. I was very happy with my purchase of Oakley Flight Deck frame and lenses and planned to McCoo’s during a return trip to Whistler.Unfortunately, due to carelessly carrying too many kids skis too close to my face, I accidentally scratched the side of my new lens only a few days after buying it. While only a cosmetic issue, I decided to ask McCoo’s what they recommended and without a thought the owner Kyle offered to provide a second lens of my choice at a very generous discount - going above and beyond anything I would have expected.As other reviewers have commented - yes, McCoo’s is not a discount shop but their selection and willingness to support their customers goes way beyond any other retailer you’ll find in Whistler Village.
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December 2023 by Juaning Higgins
I was in search of a very rare large-sized MTB full-face POC orange downhill helmet and hit dead ends all around Canadian vendors with low inventory and GOOGLE helped me find McCoo’s where their website allowed me to place an order. When I checked out I couldn’t believe I found THE HELMET in MY SIZE and called the retail shop to ask if the helmet was really on hand and in stock to ship and the staff handled the inquiry like I was right in front of them in person. I had asked what the delivery date would be and they asked for my phone number calling me back quickly to discuss logistics. There were emails with updates about the order and no part of the transaction felt like a BOT was on the other end. Special thanks to Harry for the communication and care…RIDE ON McCoo’s!
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October 2023 by Tammy E.
Cute clothing options, at pretty high prices. They are one of the only gear shops that is privately owned in the village and as such you may have sticker shock. Found a cute jacket here that was a couple of years old but was still only marked down a quarter. They have a great selection of sport sunglasses, goggles, hats, and a not so great selection of Swatch watches. Convenient location in the village.
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August 2023 by Chris
before you buy anything here, check the price online! I massively overpaid for my shirt at this store! im soooo mad!
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August 2023 by Owen Rowley
Great customer experience, amazing selection of SMITH shades. I’ll be back.
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May 2023 by Mike Whalen
Always head to McCoo’s first! Best service in the village.
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March 2023 by Will Spark
They have the best brands no question, 100%, Spy, etc that no where else in whis seem to have. The boys on the floor knew their stuff as well.
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February 2023 by Nadya Tesar
Terrible service. Asked for help finding something on the sales rack and the sales guy sneered at me when I asked to help find a matching pant “not on sale!” And walked off. Not a single helpful individual. Ended up being checked out at rip curl where the lady was actually kind. Makes me want to return everything i purchased. Also the entire time i shipped and tried stuff on not a single person offered to help. Unlike showcase where you get a slew of kind and helpful associates. Won’t be back unless it’s for a return.
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January 2023 by Peter “Brandon” Nagy
The staff were very friendly and helpful. One of the guys were very patient in helping me find a helmet that fit my huge head, and was also a fellow aussie, which doesnt seem to be that rare in whistler.
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November 2022 by Meredith Klau
The service at McCoo's is fantastic, the staff are friendly and knowledgeable and willing to help! The store is well stocked with items and brands that you can't always find elsewhere in the village. Thank you to the McCoo's team for helping me with a helmet exchange, you provided an easy solution to my problem and now I can start my winter season safely! Greatly appreciated!
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July 2022 by Jolene Stahn
Quality products, quality staff! ?
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April 2022 by jonathan Weizmann
Shop with confidence here! Had an issue with a high end visor helmet. Lauren and Morgan were amazing to work with. They took care of the issue in the most hassle free manner possible. Great service. Will shop here again
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April 2022 by Jen M.
Bought an item that was marked down 50% off to a red tag price because it was from last season, but when I checked out, I noticed I was charged a higher than expected amount. When I checked my receipt, I saw I was charged this year's seasons price. When I asked if they could honor the price listed on the box and on their sticker, but they said no and that there's nothing they can do about it.... I thought this a strange business practice to not honor their listed price, and also felt it strange the person who processed the sale did not give me a headsup the price would be higher before charging me to make sure I was ok with it, especially since I had talked with them specifically about the price when I was trying the product on. Though the difference in price was only $10, I just felt put off with the underlying principle, rationale and practice of what happened.
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March 2022 by Jack Hedley
McCoo’s has had the best selection of goggles and the most helpful staff for as long as I can remember. They are not a discount shop but they’re right next to the lift line so you pay for the convenience.
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January 2022 by Michael Bitcon
Went in to buy A helmet...service team was excellent!!! Forgive me but I forgot the name of the gentleman helping me... THANK YOU!!
