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February 2024 by Sam Fuentes
Incredible attention! Thanks to Sara for explaining it to us in detail and a big plus is that it was in Spanish.
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February 2024 by Derek Goldstein
The exquisite Elena patiently helped me choose a jacket, pants base layer and boots. She was pleasant, pretty, and knew all about Helly Tech. One of my favorite spots for high performance sustainable clothing, they do an amazing excellent job finding great employees! Looking forward to hitting the slopes with my new gear!
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February 2024 by Linda Mignin
Wonderful. Eleana was so helpful
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February 2024 by Marjorie Kelley
Sales staff member Elena rocks! She went above and beyond us to find the perfect fit for us! Give her a raise! Any store would be lucky to have her.
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February 2024 by Juliann Botham
Sarah and Jeff were so fantastic helping us pick out ski gear. Couldn’t recommend this team and store more!
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February 2024 by Ma Jerry
Elaina was so helpful and kind.
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February 2024 by Kelli
Outstanding customer service. This is what all stores need to have! We will continue to recommend the store to our friends and family.
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February 2024 by JV HV
We went to the store in Whistler and were very well attended to by Myles, Eliot and Karen, they are incredible salespeople! We will definitely come back every time we come here!
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February 2024 by andre valentim
Myles, Karen and Eliot were very attentive and competent in their respective services!!! Thank you for your service!????
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February 2024 by Caroline Lyons
The staff were so great and helpful! Karen and Miles helped us find the right items, sizes, colours etc- whatever we needed! Thank you!
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February 2024 by Karl Hamaoui
The buying experience was simply amazing. The entire staff was fantastic. Miles who specifically helped me was not only helpful, courteous, patient but was simply amazing to interact with. I would recommend dealing with this store and staff!!
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January 2024 by Sara Levinson
We just had the best customer experience at Helly Hansen. 100%, 5 star, fantastic. A zipper broke on my ski jacket and I wanted to see if they could repair it. Turns out my jacket was under warranty (also turns out the HH warranty is AMAZING). Anne and Sarah were so helpful. They helped me choose a new jacket to replace my old one — completely covered by warranty — patiently explaining the different types of options multiple times. In fact, we had such a great experience that we bought my husband a new ski jacket while there. We may have liked HH gear before, but we are now devoted Helly Hansen customers for LIFE.
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January 2024 by JamesLPilot
I recently went in to H/H Whistler to see if I could warranty my Skagen Offshore sailing jacket (which I love). To my surprise the team confidently assessed my Jacket and said it was eligible for a warranty exchange. In less than 7 days they had a replacement ordered and shipped to the store. On collecting the replacement, I also received a very valuable impromptu PK session with Sarah, who helped me understand the benefits of regular maintenance with the jacket. Both Anne and Sarah were extremely professional and absolutely delivered the spirit and intent of the H/H philosophy. Many thanks to the team.
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January 2024 by Amanda Moccia
Had an absolutely wonderful experience in this store! I was helped by Sarah and she was the most knowledgeable and personable I’ve ever come across. Very thankful to have had her help. I walked away with a new snowboard jacket that I love!
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January 2024 by Patrick Kistenpfennig
What fun shopping at the “sweet potato” store. That's how it's fun. Thank you Sarah
