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August 2023 by Kerri Gamble
Evo backcountry staff are awesome.I went to MEC to see all the new lightweight tent options and it was a total waste of time. They had none on display and no one knew anything about the various options. I came back up to Whistler and talked to the team at EVO. They knew all the answers to my questions, showed me some unique features of the tent I was considering and helped me narrow down my choices.Finished my first camping trip and couldn’t be happier with my new tent I bought from Evo backcountry. Even my dog loved the tent!!Thanks Justin and EVO!! Amazing service and local!!!
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May 2023 by Kawaii Schoolgirl
I went there to get the bindings adjusted on my skis, and the guy was super efficient! Then I asked about payment, and he just told me to have a good time! Great guy, great service, highly recommend.
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April 2023 by Georgie Evans
I've been trying to find snowboard boots all winter and had no luck until coming into Evo backcountry. Mark was incredibly helpful, patient and knowledgeable and I am so happy to finally have new boots! Will definitely be back here for the great customer service and great deals
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March 2023 by Jonah Eckert
Justin and the crew did an awesome job setting my wife and daughter up with backcountry gear today. They are professional, knowledgeable, helpful and make the extra effort. Highly recommend!
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February 2023 by Aurora Phillips
Been here many times and my fav shop. They have all you need: outstanding customer service, very professional, patient and knowledgeable staff (Thanks Justin and team!)A selection of gear plus great discounts.I had service for boot/bindings adjustment, new boots included fitting/molding, also been here for support with airbag assembly and canister refill..Suggest you get your Starbucks next door as you’ll spend a good time here while shopping!! Happy skiing!!! ?
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January 2023 by Mark Dunkley
Popped in for a avy bag cylinder refill. They did it super quick for me as I was going out next day. Great service! Would recommend.
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December 2022 by Doug Campbell
A beautiful selection of clothes, especially from Patagonia!
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September 2022 by Zev Isert
Knowledgeable friendly staff, just bought a brand new pair of touring boots in the off season. Wish there were a few more to try on, but they knew which boots would fit my feet just by looking, so no need to try many other pairs anyway!
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August 2022 by Alice Mastalir
I went to Evo on a prayer they could give me advice if a jammed carbon hiking pole was even repairable and where to send it. The team here is amazing. They listened intently, were genuinely concerned about actually solving the problem, right there. After about 20mins of very careful team work, they had the pole back in working condition. What a fantastic example of customer service! I am so very grateful for all they did for me to get me back hiking quickly and safely.
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April 2022 by John-Mark
This shop is great. James helped me out. Fastest binding mount ever! Got me back out on the hill.
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February 2022 by Deanna DiCostanzo
This place Is absolutely awesome! Especially James – he was so helpful for answering my questions regarding an avy pack. He went above and beyond to be helpful. Whoever is the manager I would give this guy a raise
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September 2021 by Nicholai Reid
Awesome service & friendly staff. Extremely knowledgeable about all backcountry apparel. I had been looking for my peculiar binding situation to be serviced throughout Van, Squamish & Whistler. Mac was able to help me out and get me back on the slopes within the same day. Thank you.
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November 2020 by Rachel B.
The staff at Evo is the best. We came two seperate times to try on boots and both times all the staff who helped us were amazing and knowledgable! They were willing to answer any question and went above and beyond to give us demos on how certain gear worked. Would definitely recommend!
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September 2020 by Taylor Seibt
I devastatingly broke my (recalled) bindings in the middle of a powder day. After being told I needed to provide an myriad of information to even be considered for a warranty at one shop, I walked into Excess Backcountry at noon with two busted bindings (thinking my day was over) and walked out 15 minutes later with two brand new, mounted toe pieces with no hassle at no cost. I was back on snow in no time. The level of customer service was exceptional, these guys knew their stuff and saved my day! I'd recommend Excess Backcountry to anyone looking for great service - thanks again!
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September 2020 by Richard Bresnan
Very knowledgeable, great boot fitting, and they stock great gear.And today I somehow broke the ski/walk mechanism on one of my SCARPA backcountry boots in the resort; brought it into Excess Backcountry where I bought the boots last year and walked out 5mins later with a fitted replacement level, no charge. I love this place!
