Banks near Westbank, BC

“I am writing to express my sincere gratitude for the excepțional service provided by Manuj Khemaria. He is knowledgeable and always ready to assist with any queries or concerns. I have experienced professionalism and efficiency, in every interaction with Manuj. Based on the experience within the branch, I would like to share this feedback that he is a good team player as well as a role model for each individual working there on how to handle the customer. I would like to rate him as 10/10 on the score.Thank you once again ,for your outstanding service Manuj! Sincerely,Simona Cozmescu”

“A sincere thanks to Tracy @ Westbank Insurance division. The compassion, professionalism is highly appreciated when she assisted me with my father's home insurance.Cannot thank enough!”

“I switched to RBC because of Jackie Wheeler, who is the most thorough and responsive PFP I have ever worked with. She has resolved all my banking woes for several years now. When she switched from a different bank, I planned to stay at the previous bank for convenience but was immediately met with disappointment after being set up with the new employee. Jacky replies to my emails quickly, and offers thoughtful solutions via email. She has NEVER referred me to call the banking Center number. She has done my mortgage and corporation, set up investments and GICs where it made more sense, done regular portfolio analysis, and helped with financial planning... there’s nothing she can’t do. On top of that, she’s sweet, patient, and absolutely lovely to work with. I have endless confidence in her abilities and always trust her to find products that best suit my needs. Jackie wheeler will be the best financial decision you ever make! I’m so grateful for her help.”

“Never had such great service at other financial institutions- I use Valley First for both Business and Personal accounts. I confidently refer any friends to check out Valley first, they have great staff and competitive services.”

“I visited the TD Bank on Ellis Street a week ago and was told I needed to call a number to resolve my request. After leaving and making the call, I was directed to another number, which ultimately instructed me to return to the branch.

When I returned, I had the pleasure of working with Dominic. I explained the situation to him, and he took it upon himself to do everything in his power to resolve my issue. He called multiple different lines and finally found a solution.

Dominic truly went above and beyond that day, spending a significant amount of time ensuring I was taken care of. TD should be extremely proud to have an employee who shows such a high level of care for his clients.

On a side note, while assisting me, he welcomed every single person who entered the branch. Talk about exceptional customer service!

Thank you!”

“It is a blessing to meet Charu at this branch, she is super super nice, kind, friendly, and professional. She is always willing to help, and she knows how to do it. Me and my friends have been to some other branches, including the RBC and CIBC, across Kelowna, Charu is the best. Definitely 10 out of 10.”

“I’ve been using this branch for many years, and the customer service has always been outstanding. The staff is friendly, knowledgeable, and genuinely committed to helping with any issue that arises. Whether it's a quick transaction or a more complex inquiry, they’re always patient and professional.

It's also important to remember that some policies are set by the bank itself, not the branch, and the team here does a great job working within those guidelines while still ensuring a smooth experience. I highly recommend this branch for anyone looking for excellent service!”