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November 2024 by Shahram Khayam
As a DoorDash driver, I went there to do the customer shopping. However, as a man, I had no interest in. Lucky me, they helped me out on my order. I am truly grateful and thankful of all of them. They are professional, friendly, helpful and know about all products. I wish you all the best. Thank you!
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October 2024 by Lady Realtor
I found the manager named Kaitlyn very disrespectful and dismissive with her attitude during my interaction while shopping there
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October 2024 by Suzanne Izatt
The Dior rep was on site and was extremely helpful to assist me with exactly what I was looking for.
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October 2024 by Chelsea
Awful customer service! I bought there magnetic lashes a week ago, and I made an appointment on the phone to have the beauty service to apply them. The lady took my appointment down which was going to be today September 14. I arrive to get them done and one of the Sephora workers said they won't apply them because I did not purchase on the day of. This was not explained to me when I made the appointment. Bad customer service! Luckily I found a really nice lady somewhere else in a hair salon at Capilano mall beside Waves coffee shop that went above and beyond to apply them and even did my makeup for the wedding I was attending that day!
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October 2024 by Leila Haddadi
Good selection of perfumes !
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September 2024 by Serena Javaheri
this was one of the best experiences i ever had in a sephora, Nilou was extremely helpful and deserves a raise :)?
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August 2024 by Angeline May
I was absolutely BLOWN AWAY by the service Jay provided my friend and I yesterday when we came in for some skincare. Jay has incredible product knowledge and top tier customer service skills. I myself also work at Park Royal and had stopped coming into this Sephora for quite a while after having a few negative experiences that made me feel really unwelcome. Yesterdays visit with Jays help made me feel seen, heard and more then welcome. Sephora needs to value employees like Jay who clearly exceed all customer expectations!!! If I could I would give 6 stars for Jay!
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August 2024 by Alireza Ghazavi
I had the pleasure of being assisted by Niloufar during my recent visit to Sephora, and I am thoroughly impressed by her service. Niloufar demonstrated an exceptional knowledge of the products and provided tailored recommendations that perfectly suited my needs. She was patient, attentive, and genuinely enthusiastic about helping me find the right items. Her professionalism and warm demeanor made my shopping experience enjoyable and efficient. I highly recommend Niloufar to anyone looking for expert advice and excellent customer service at Sephora.
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August 2024 by Svetlana bezeredi
Not very friendly service today
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August 2024 by Mana Ghotbi
I’m more than happy with their services and variety of products, I had my first pick up experience with them and I enjoyed how they handled it, there are plenty of parking lots in front of store and close to it ,highly recommend this place
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August 2024 by Rose
Not good
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August 2024 by Atena Jp
Phia helped me find the right match for my foundation color and she was super helpful and kind and she made my shopping experience at Sephora very enjoyable?
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July 2024 by Neale Von
Everything !!!
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July 2024 by nesa art
Carla is always helpful and I had a good shopping with her help.
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June 2024 by Sarah Barry
Caydence helped me with a foundation colour match yesterday and she knocked it out of the park.
I like a barely there foundation and my skin can be annoying to match. I originally asked about one foundation, but they didn’t have the right colour for my tone, so she brought me over to Haus Labs, and she found the most perfect foundation for me. I can’t believe how amazing it is. I’m 33 and have never had a better match! Thank you ?
