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“That one is the one the best SCOTIABANK Branch. The best and most friendly branch. When you get into branch they call you with your name it is really amazing, they are always friendly and smile. Feels really good to go to branch never wait to long,
I wish all the banks branch will be like that, I really do not know how come they found that many nice people and hire them. I am so happy with my branch great management and great HR job”
“Great help and explanation!!!I booked an appointment to open Nri account at Vancouver branch . Mr Anthariksh, helped me with opening the account and help me fill the form and was very friendly and supportive, even when my card declined twice. Manager. Thakur,& Neelam were very friendly. Manager helped me with detailed explanation of what to expects and had a very friendly chat. He listened patiently.overall, it was a great experience.”
“Michelle at this location was phenomenal and I loved the way she made everything so clear and answered each and every question I had. Thankyou, Michelle for your exceptional customer service.”
“I had the pleasure of working with Anh to set up my younger brother's bank account, and I couldn't be more satisfied with the experience. Anh's efficiency and quick service made the process seamless. His friendly demeanor and approachable nature made us feel comfortable throughout the entire interaction. Staff members like Anh truly contribute positively to the CIBC Lynn Valley branch, and the dedication should be acknowledged. Kudos to Anh for providing exceptional service!”
“My favourite CIBC branch. The employees there are always helpful. However, there's no teller here.
One of the financial advisor suggested me to open a TFSA and since I had no idea what it is, she explained in detail why I should get it and compare it to an RRSP. She seemed to genuinely wanted to help me and I really appreciated that.
I also needed to get a letter for immigration purposes, and the lady at the desk immediately knew what I was referring to and worked on it right away. It only took her 10 minutes to finish the letter.”
“I often use RBC's service here. Everyone is friendly and willing to help, especially Mumbi Karuku and Scott Matheson. They always replied my emails in a short time.”
“Amreetpal was very swift on opening my vancity account. Was able to fit me in without an appointment. Only downside is that this branch isn’t open on Mondays, which is very strange for a financial institution. The whole process was smooth, I got everything I needed to be done within 15 minutes. Great service.”
“I’m really really impressed by the service provided by william. He is really friendly efficient and professional. I have to rate 100 stars. even only the communication is by typing and body language. I can feel a great passion and how well he know about this job. It is the best service i have ever have with bmo. Also i’m really appreciated and will have more banking service with bmo.”
“I met Maryam as teller , she was knowledgeable and helpful , I received premium customer service and excellent behaviour super friendly , I just came to open a personal account … she explained the financial spa concept and showed me around professionally.”
“Very grateful to Personal Banker Ray Pan who took my case and explained in details my perspectives for future. As i am a retired person , it is very important to get a such kind professional advice what to do with own financial matters. Thanks a lot!”
“During my recent visit to this branch, I had the pleasure of receiving assistance from Farima, who exhibited a commendable blend of professionalism and friendliness. I am highly content with the level of service provided.”
“Big thanks to Aishwarya Desai and Ben Nghiem for being nice and helpful while figuring out problem we had with our account today. Both enthusiastic and happy to help through the entire process!”
“I want to thank Megan, Darcy and The Manager of VanCity Fraser St. Branch for helping me get back my car which was inadvertently trapped at the Victoria Drive Branch parkade. What a wonderful feeling to know that there are people who are willing to extend a helping hand. Thank you so much.”
“I recently had the pleasure of visiting this bank branch and was thoroughly impressed by the service provided.As newcomers, navigating banking services can be daunting, but the staff here, especially William, made the process seamless and understandable. He was incredibly patient, friendly, and took the time to explain everything to us in detail, ensuring we felt comfortable and informed with our decisions.A huge thank you to William and the team for going above and beyond.”
“Very nice customer experience and superb service. Sarah is very polite and kind. She is really knowledgeable and fast. She exactly understood my complex need and handed me with the document immediately. Also, I really needed to use the washroom, although they don't have any public washroom Sarah still allowed me to use the staff washroom. They really care for their clients. Cheers.”
“I have had the pleasure of working with Sarah at TD Bank, and I can honestly say her service has been nothing short of phenomenal. From the moment I walked in, Sarah made the entire banking experience seamless and stress-free. Her professionalism, knowledge, and genuine care for customers are truly remarkable.
Whether it was answering complex questions, offering sound financial advice, or simply making sure all my needs were met, Sarah consistently went above and beyond. It’s clear she is dedicated not just to doing her job, but to helping clients succeed and feel valued.
If you’re looking for someone who is reliable, knowledgeable, and always ready to offer a helping hand, I highly recommend Sarah at TD Bank. A true asset to the team!”
“Thank you Elli.
Very supportive and responsive and fast customer service. With perfect Fasi translation.
I am very grateful to Mrs. Elahe at Vanity Bank Collingwood branch, who explained the bank's services in Farsi with a pleasant face and expert and useful explanations, and from now on I want to use the bank's services more.”
“Pink is very experienced, very patient, very professional and extremely helpful! Actually, Pink reached out to me for a matter that not even related to this office. And she has spent lots of time to help me out, despite of her busy schedule. Thank you Pink!”
“The distance here is a little scary... but I come here because Alice Zhang is there.
She spoke slowly so I could understand and praised my poor English. LOL ❤️
Thanks to Alice and Yijun wang, I easily created my first account in Canada.
My account was locked, so I sent an email to Alice in broken English, and she made a reservation for me, called the td center or something, gave me the main points, and spent time chatting while waiting for my account to be released.
Oh, and don't worry, we will connect you with a Korean interpreter if necessary.
I feel comfortable being able to work on the second floor. Make a reservation with Alice or Yijun in advance!”
“I am writing to express my appreciation for the outstanding services provided by Gerald Choy at Royal Bank.
Gerald is very attentive to my concerns and addresses my unique needs. Throughout our interactions, Gerald showed professionalism, expertise, honesty, and patience.
Recently, I referred him to my brother for investment advice. Gerald made the transaction smooth and provided valuable information. My brother was very impressed with his expertise.
Gerald, you are truly an asset to your team. Keep up the great work.”
“I had a nice experience with Mr. Bruce. I went to this brunch for the first time to open my bank account. Entire procedure was flawlessly smooth and professional without a hitch. He has nice hospitality, friendly and supportive, willing to answer any questions. I would definitely recommend to open an bank account here especially for those new to Canada.”
“Great customer service! I was just there, the staff was very nice and helpful, helped me with everything and also answered my questions from the other bank I had, thank you!”
“I had the pleasure of working with John Montero, a Personal Banker Associate at TD Bank, and I couldn’t be happier with the service he provided. He helped me open a new banking account and made the entire process smooth and stress-free. John is incredibly friendly, helpful, and professional. He took the time to explain everything clearly and answered all my questions with patience. His warm demeanor and thorough assistance really made a difference. I highly recommend him for anyone needing banking support at TD!”
“Lauren helped me dealing with fraudulent charges on my card, she was very helpful and kept reassuring me that it'd be okay because I was very stressed. She was very understanding, patient and professional”
“We are foreigners. We arrived in Canada and decided to open a bank account in CIBC.Sandeep Saini helped us open an account and explained everything very clearly. Very pleased with the service”
“Had my credit card confiscated at a ATM. was quite concerned about that went to the Royal Bank at the Hastings and Granville.The young lady that helped me was very efficient and polite.”
“María F. García gave me a great service, and is a great option for the Spanish-speaking community who want to put their trust in a Canadian bank account for the first time.”
“Usually come here because I lost my debit card or something simple. Park underground because street parking is very limited especially during busy times like lunch and breakfast. Staff are quite nice, also Scotiabank branch cannot help with online banking issues so don't be upset when they say they can't help”
“Compared to cibc this place is heaven.
Nothing against ethan or mike, they went above and beyond to help me but the fact my banks been frozen for over 2 months and i cant use my home cashless branch and has made it a stop off on my way to park royal as my bank cant give me cash at my home branch. At bmo im treated as a human and an individual and feel mutual respect. Ive not been let down they always help me”
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“I had a fantastic experience with Stefano Samadian and other associates in this branch. Stefano is incredibly friendly, making the entire mortgage process smooth and stress-free. The online application was straightforward, and he was always available for quick collaboration when needed. I was impressed by how easy it was, and the results exceeded my expectations. Highly recommend his services!”