“My sweet fur baby Jazmin was struck and killed by a car on Sept 7th. My heart was broken and I was in shock. The staff was kind, compassionate and understanding at a time when I could barely function.These people are clearly dedicated to the care of animals and their owners.God bless you all”
“Have been a long term costumer at Moonlight! We usually visit the shop to grab our dogs’ (Dude and Opie!) food and treats, but at times order to get delivery. The local delivery service is awesome, organized and very convenient. The delivery is always packaged with care and some great deals too. Thank you Moonlight!! <3”
“The In The Raw Staff are incredible. They're extremely knowledgeable, friendly, and always happy to help.Would highly recommend In The Raw with no hesitation.”
“I want to thank Alexis so much for her kindness and compassion when I was visiting the store to pick up supplies for my cats. My dog passed away a few months ago and I'm triggered with grief in pet stores. She understood and let me share. Thank you so much Alexis - you really helped me that day <3”
10AM - 6PM
561 Cardero St, Vancouver“Dashing Dogs Dental always provides their stellar service paired with a caring approach for our pooch. The cleaning is thorough and comes with a detailed report card identifying any areas of concern. Highly recommended!”
“I love this store! It has everything you need for your cat and stuff you didn’t know you needed. They were super kind to let me use their washroom and you can see the epic Bon Jovi poster too! I got a laser pointer for my cats and they love it. While I was there the owner sang karaoke songs on this microphone she had? it was a hilarious visit!”
“I just want to say a big thank you for getting the delivery of Dr. Marty’s food to my Stella so quickly. The customer service has been great!
As for the dog food, I’ve never seen quite this reaction to a food she’s eaten before. She’s obsessed and is following me around ever since dinner time. It’s cute. A wonderful product!”
“My recent two deliveries from Naturally Urban has been slightly unsatisfying (previous bag of dry food delivered with a small puncture, and this time my order was out for delivery for 8 WHOLE HOURS, causing interference with my personal schedule). However, I am still very content with the service provided by NUPet for their availability of great quality cat food, cat litter, and their free delivery service for customers living in the Vancouver area.”
“The owner Dave is very knowledgeable, got my dogs on the right track with raw diet and the Delivery staff are great and on time and they get a warm welcomefrom my two Beagles!!”
9AM - 6PM
4255 Fraser St, Vancouver“Went in for 1st time grooming for a cavapoo (1 year old) and was happy with the results from Saki. The pricing was comparable to other places, took approx 2 hours, was done on time. the tech asked questions about what I was looking for, what was ok to do etc which was good to set expectations.There is one 15 min drop off spot in the back but lots of street parking along side streets.I’m glad I found this place, we’ll be back!”
“Stopped in with my service dog while travelling in BC from Vancouver. A total gem of a store! They were so friendly and helpful, and had lots of unique products that were locally sourced! Definitely recommend stopping in :)”
“Ironically, I used to work here many years ago and it is a wonderful pet store full of wonder especially for dogs! Bring your dog in the store and he is welcomed by a great staff ready to find him the perfect treat for making the journey to this destination. My favourite part of working here was playing’Santa Clause’ in full costume to take portrait photos with your pet at Christmas time. People lined up for hours just to get a chance to sit their dog or cat with Santa for a portrait! Great idea!
The store is on the ‘huge’ side for the area and carries some of the best animal clothes and leashes including a huge variety of brand food names and cat trees and houses and dishes and bowls for your furry little friends! Animals are welcome in the immaculately clean shop, with a very modern warehouse design. Definitely worth checking out if you are in and around the area.”
“I love global pet foods, very good staff welcoming and services are very good I love to have deals with global pet foods very neat and clean store staff are very helping nature and very friendly.”
“Went in today (Saturday June 15) and the young man working this evening is an absolute delight. I’ve never walked into a store and been met with such a happy helpful sales associate.”
11AM - 8PM
181 Smithe St, Vancouver“My dog pulls me into the store even when I don’t need to buy anything just to get a treat.
Prices are ok, but customer service is always friendly.”
9AM - 9PM
3244 Oak St, Vancouver“We needed a harness for our dog. The staff at the store were super helpful. Adjusting, recommending, letting us try many. Very impressed with service and quality of product.”
9:30AM - 6PM
3071 Woodbine Dr, North Vancouver“This pet store has everything my kittens need. Prices are the same as the bigger chains. As a new-ish pet owner I have lots of questions and the staff is very knowledgeable and friendly. They specialize in healthy food for cats and their selection for dogs looks the same. I often buy bones for my sister’s dogs here as well. Highly recommend !”
10AM - 6PM
Vancouver“This is my local pet food store! I want to leave a review because I feel like it’s tucked away in a bit of a not so obvious location. It’s a one man show. The owner is very nice, and they carry Acana which is awesome. Not many places carry it, and it’s saves me the trip going all the way to Highgate to the specialty stores because Petsmart doesn’t carry it. The hours are a bit limited, but it’s so nice to have a pet store that’s in the heart of Joyce. Support local business!”
“I have been buying The Granville Island Pet Treatery snacks for my dog for some time. My dog loves the dried out sardines and I’m happy to feed them to her. Not only are they single ingredient but they leave her coat so nice and shiny. I recently had an issue with my last order and when I communicated this with the support team I was contacted right away and the situation was rectified immediately. Not only great food for animals but great customer service that is so appreciated. I live out of province. I will continue to support and get snacks shipped from this company! They are highly suggested, and both animal and human approved.”
8:30AM - 6PM
4595 Dunbar St, Vancouver“This has become my go-to store for us. They're a family-owned store and have gotten to know our family and our needs very well. Great customer service; they're always happy to help.”
10AM - 6PM
4348 Main St, Vancouver“The first dog bakery I ever stepped foot in, and I havent left since! I have been celebrating my dogs birthday using baked good from three dogs for over 4 years now. Best customer service as well!”
10AM - 7PM
1199 Lynn Valley Rd #126, North Vancouver“Friendly and accommodating staff. Helped us get what we needed for our dog’s night walks and carry high quality leashes and collars. Lots of great animal treats too!”
“Friendly Mom & Pop store, don’t treat you like a stranger, always have what I need or will order it. They ask for my name, not my phone number, when tallying up reward points. Sharon and Georges are especially nice people.”
9AM - 7PM
3502 W 41st Ave, Vancouver“First time. I usually go to a raw food store in Surrey but this was SO much better as it wasn't just food but treats, supplements, equipment, beds etc
The staff was knowledgeable and helped me pick out a good selection for my allergy dogs.
Great prices and excellent customer service.
I'll be back ?”
“Super helpful staff they are always willing to help out
With all my horse blanket orders and sizes and anything else you need . I really appreciate that service
Lots of grooming supplies and other items”
11AM - 6PM
796 Beatty St, Vancouver“Best pet store I've shopped at. Amazing staff, very knowledgeable, and really know how to look after fish. I bought a lot of supplies from them and they were honest and even told me what I wouldn't need (i.e. they weren't just pushing to make money). They actually care about the customers and the fish. And their aquascapes are incredible. Just ordered tank supplies and had them shipped to Ontario and WOW. They put so much care into packing everything carefully. Definitely shopping there again even if I don’t live in Vancouver anymore.”
9AM - 9PM
3033 Grandview Hwy, Vancouver“We gave bath our dog( Golden Retriever )here for the first time and had a great experience!!The employees are so helpful and kind. I definitely come back. Highly recommend it.”
“The best aspect of this store is the personnel. We regularly deal with Rene. He is knowledgeable, friendly, and makes every visit to the store a pleasurable experience. Quality products and great service are a wonderful combination.”