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“I had an excellent experience with Setayesh at Telus. She went above and beyond to resolve an issue I was having and took the time to suggest a much better option for my needs.
Her professionalism and knowledge made the process smooth and stress-free. I truly appreciate her help and highly recommend working with her for any Telus services!”
“Kirat invited us personally to come to the Telus store to take advantage of a better price on our mobile service. That was a first. She then took care of us in a very professional and thoughtful way, changing our account. It appears Telus enabled her to make it so easy for the customer. It didn't take long at all. Thank you Kirat.”
“We had such a great experience on Sunday with Nigel!! He stayed an hour after closing to help us purchase and set up a new phone. He was kind and friendly and valued us as customers. I have not had a great experience like this in such a long time! Thanks Nigel ☺️?”
“As a long term Bell Mobility subscriber, due to their incompetence we were looking for a different cell provider, enter Telus. The service rep that helped us was Anish, he was fantastic. He resolved all of our issues in moving from Bell to Telus. The service that Anish provided was incredible, I actually told him to walk up the street to Bell and give them customer service training. Well done Anish!”
“I wanted to express my gratitude for the exceptional service I received from Freeman. He not only assisted me in upgrading my device but also guided me seamlessly through the entire process. Freeman's kindness, friendliness, and utmost professionalism stood out. His dedication went above and beyond, making me feel truly special. I was so impressed that I ended up purchasing all my accessories from your store. I highly recommend Freeman and believe he deserves recognition, perhaps even a raise, for being such a valuable asset to Freedom Mobile.”
“My husband and I want to express our deep gratitude Sarneet Kaur .She is very pleasant, sweet, and most importantly patient,a professional in his field. I highly recommend her.”
“Exceptional customer service in person at Pacific Centre. Thank you, Daniel! Visited to return a cable box, and he helped significantly improve several aspects of my home TV and internet package. Very pleasant and helpful.”
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“Raiyan was extremely kind, respectful, knowledgeable, helpful and very professional. He has a very good demeanour while interacting with his clients. He didn’t pressure me to sign up for anything, rather provided honest and functional information that was very beneficial for my decision making process. He also knows his stuff very well. He communicates very well within his colleague network. He has answers for most questions you ask. What mattered to me was his honesty to let me know if he didn’t know any answers. He also makes sure that his clients are taking home the best deal and adds extra layer of protection by providing useful information. Vasu was very efficient and kind. Thanks to this team for all the help and a smooth transaction.”