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“I just want to say thank you to Hasan for his amazing support in customer service. He helped us a lot and went above and beyond to make sure everything was handled smoothly. He is truly a great employee and we really appreciate his hard work and professionalism.”
“Best service I’ve ever had from a phone outlet. We upgraded 2 phones this week, and the staff were fantastic. Kirat and Yatim navigated us through the process effortlessly and with great skill. Very pleased with the experience.”
“Excellent service provided by Yoshua when signing up for a new phone plan. He clearly explained all of my options with no pressure, then suggested the best plan for me given my specific needs. I am very satisfied with my new plan and highly recommend both Yoshua and his coworkers. They were also extremely knowledgeable, approachable and helpful.”
“I dealt with Michel today at the Telus store in Capilano Mall. It was one of the most pleasant interactions I have ever had with sales personnel. I highly recommend this store just based on his service. ?”
“I've been here 2 times. I had the best service ever. David J. helped me the second time, friendly efficient, gave me all the details. I loved it! I wish other service providers were at least half as good as they are.”
“As a long term Bell Mobility subscriber, due to their incompetence we were looking for a different cell provider, enter Telus. The service rep that helped us was Anish, he was fantastic. He resolved all of our issues in moving from Bell to Telus. The service that Anish provided was incredible, I actually told him to walk up the street to Bell and give them customer service training. Well done Anish!”
“Exceptional customer service in person at Pacific Centre. Thank you, Daniel! Visited to return a cable box, and he helped significantly improve several aspects of my home TV and internet package. Very pleasant and helpful.”
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“Great service from Saeeda and Samame! They were very attentive and insightful when trying to solve the problem with my phone.
For context, I was having trouble transferring my old phone number to my new phone. I had visited the kiosk two times prior to fix the problem but it was not made clear how to fix this issue after these visits. Luckily, today, Saeeda and Samame were super helpful and successfully transferred my number!”