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December 2023 by Elizabeth Sloss
I had all the carpet replaced with engineered hardwood. From the shop to the completion these guys were fantastic. Brian was not pushy but perfectly attentive, and the installers were spectacular: pleasant, respectful, humorous, neat, they didn't leave one mark on my lovely walls and the install is remarkable. Full attention to detail and no mess. Full marks guys.
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August 2023 by Sharon MacDonald
Very professional. They did our flooring in one day. Mark was very helpful throughout the whole process. A very satisfied customer Bill.
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July 2023 by Rina Grasman
Outstanding business, product and service. We are very impressed with our new floors and the lovely area carpets we purchased from United Flooring. Highly recommend them for the high quality of workmanship provided and answering all kinds of questions we had. It was a pleasure doing business with them.
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June 2023 by Kristina Plewes
We came to United Floors with a multi-level stair and spare bedroom re-carpeting project as well as removal of carpet and putting down laminate in a second bedroom. Spoke with Brian Hood who was extremely helpful in choosing the correct carpeting and provided helpful flooring suggestions. He was always quick to respond to email questions and never had to wait for answers. The installers (Dan and Jamie) were extremely efficient and professional and I love the final result. I would highly recommend UFs and would use them again for any other flooring needs.
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November 2022 by Martyn Stimpson
We had used an other different flooring company in the prior years and had a terrible experience. The next time we needed flooring done, we contacted Brian Hood at United Floors. He was very easy to deal with, very professional and responsive. We had two separate projects that went flawlessly (no pun intended!) We will definitely go back there again for future projects. I highly recommend Brian and United Floors!Services: Install flooring
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May 2022 by Lorilei Baker
I have done busy with United floors for almost 40 years and never been disappointed. Mark was awesome thank you!Service: Install flooring
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May 2022 by Ian Hawey
Great selection of floor coverings. Friendly and helpful staff willing to offer assistance, without being pushy.
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May 2022 by John Oldale
Very satisfied with the sales experience, advice received on options and pricing, etc. Promises regarding delivery of product and installation dates were kept. Product was very satisfactory. Installers were excellent. All went well and we are happy to recommend United Flooring Victoria.Service: Install flooring
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May 2022 by Ally Guevin
The most fantastic trades experience we've ever had! Darrell and Dave were professional, detail orientated, problem solvers, helpful, efficient, on-time, on budget, friendly and smart. Excellent experience.Services: Install flooring
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April 2022 by PraetorianNUKE
I needed some scrap carpeting for a DIY scratching post. I was helped by Barry. He was very courteous on the phone and when I arrived, the staff were polite and friendly. The scrap end carpet I needed, he gave to me for free! The day before I went to End of the Roll and they had a similar junk piece they insisted on charging $50 for! Their customer service was appalling as 3 of them stood around leaning and chatting, ignoring me, while the staff at United Floors are welcoming and attentive. For all my future interior needs I would absolutely choose United Floors without hesitation and do business with exceptional individuals like Barry.Service: Paint indoors
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June 2021 by Tamara Munro
Appreciated the front desk assistance. Very pleasant and knowledgeable. The only draw back was when loading our flooring. The fellow asked if my husband “was just going to sit there”. I thought that was a bit salty. Otherwise very professional group.
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June 2021 by Catherine Rogers
Very knowledgeable and friendly staff, helpful with all your questions about products. The prices are reasonable and selection is great. Repeat customer here too.
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June 2021 by Charlotte Cruse
Spectacular service and great prices. The man helping me was very professional and helpful, will definitely be coming back just for the service!
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June 2021 by Dave Mitchell
They have a helpful staff, good selection and good prices. It was a pleasure doing business with them.
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May 2021 by Diane Casteel
I had such a great experience with this team. From the first phone call, to the selection process, and installation, the service was exceptional. Any reno can be such a stressful experience, but they took care of everything and made the whole process run smoothly. I'm very happy with the end result in my home.
