I don’t know who the one star people were dealing with but I worked with the owner who was very knowledgeable, friendly and helpful.
August 2024
Brought a small piece of gear for repair. Quick turnaround, a fair price, and good advice. Couldn't have asked for anything more, really. Quality folks.
June 2024
Great service! Fast! They were able to fix a problem in 1 visit that another company couldn't fix in 2 visits. I used them again for a warranty service call on another product as a result.