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November 2023 by Daina Wheeler
I desperately needed to get my fluff ball in for a haircut, so I took my 15.5 yr old dog Milo in for grooming, I also purchased a Luxury package for extra pampering. I dropped him off, the groomer, I think her name was Jessica, asked if there were anything she should be aware of with him. I gave her my dog's dislikes and likes and asked her to let me know if she has any problems. When I came in to pick up Milo, he was so happy! His tail was wagging and he looked fantastic! The groomer did an excellent job. She informed me that Milo was very good and she had no problems. This was my first time there and I will definatley be back! Amazing customer service and amazing job to all the staff!
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November 2023 by Magno Oscar
I always buy my dog’s food here. This is the only place I find Authority products which are amazing.
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October 2023 by Markus C
Everything you can imagine, they have for pets. Of course, they are a top notch pet store, lol
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October 2023 by Diana Nicholson
I have been impressed by the helpfulness of staff here and the friendliness of the cashiers. One cashier consistently asks about the kind of dog I have and if my dog is not with me, she asks me to give it a cuddle for her. Amazing positive energy - not easy to sustain, so want her to know that it is appreciated!
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October 2023 by Debbie Montgomery
I like this store alot, have grooming n very knowledgeable. You get points for buying stuff. And way cheaper than Bosleys.... thank-you
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September 2023 by Shivam Sharma
My puppy- Star had a grooming session with Kristy this morning. We absolute love it here and would recommend their services. Star says a huge thank you for his complimentary birthday treat.
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September 2023 by Josephine Burrows
Helpful employees and this store is stocked with all that our pets need.
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September 2023 by Brian Lynch
Don't order online from this place. They'll mark things are delivered when they're not and refuse to refund. Just another soulless corporation only responsible to the shareholders.
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September 2023 by Patrick O'Brien
This place is unethical and purely for profit, they’ll give you advice on how to “properly” keep an animal while doing the complete opposite themselves.There are much better options.
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August 2023 by DandyDunk
Me and my friend were talking to a dark skinned girl with a curly ponytail and we were asking questions then she said do you guys have any parents and my friend is adopted so he said he’s adopted and from Russia and she said let me walk away before I kill myself. WORST LOCATION FOR ANYTHING ABOUT PETS. Employees are very rude. Would not recommend this location at all.
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July 2023 by Светлана Езута
Really unhappy with my puppy’s cut! The cut has been done not equal, head to short and I didn’t ask about that, legs too long, looks like you even didn’t cut them. I understand that it was my puppy’s first time and she was over excited but why do you charge the hall amount if your job is not done well? By the way, they made me pay first and only after that showed my the puppy.My puppy doesn’t look like puppy anymore, she looks like an old, not good looking dog!! Will not go to this place anymore!!!
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June 2023 by Einar Waern
Had the product I wanted. Price was fair but not outstanding. Selection of products outstanding. Staff when finally encountered where helpful and pleasant.
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June 2023 by Shawn Kindt
I went to this location to get my dogs nails done. Regular business hours and there was a sign on the door said gone till 1:30 PM. I waited 45 minutes just to find out that they couldn’t clip my dogs nails because I didn’t have all of her paperwork. Very condescending!
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May 2023 by Jaime Butcher
I take both of my dogs to their grooming salon and it is always a good experience. Their online booking through the app is super user friendly. I have taken my dogs to multiple groomers and they have all been good. Special shout-out to Christine who has been very patient with my more difficult dog. She is always happy to see him despite the fact I know he isn’t easy to groom.
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April 2023 by Seana Richardson
Had a great experience buying my first hamster today. Tiffany was truly amazing, she made the whole process easy and gave me many helpful tips on how to keep my new hamster happy.
