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October 2024 by S Scholz
The Langford location is huge, with lots of inventory. I had not been to this location for ages and decided to reacquaint myself. Glad I dropped by this is a Canadian Tire, I will definitely include it in my next search for anything hardware related.
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October 2024 by Ryan Tsukishima
Terrible service. Had a brake job done on front brakes. Paid $1000. After reporting squeaking took it back and they told us nothing was wrong. Noise was persistent so we took it back and now they are charging another $300 to replace the faulty brakes they installed originally. Won’t be coming back to this location. Poorly managed only focused on profit, don’t care about customer satisfaction.
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October 2024 by Cole Fraser
I went to canadian tire four tines in one year. I did enjoy some of the work. I have spent thousands there getting my car worked on. 2011, yes with issues. But, not my forever car. Plans in the making to invest in new with more issues growing.
This time i book a tire switch out. I stored my winter tires there out of convenience. Book a tire change. 2hrs later, and my nosy nature has me looking around the shop. Car up, wheels off, nothing done, no conversation. Ask about it. They tell me I need four new tires, have inspected my car for work to be done. List breaks in that list. I ask why they would charge me to store useless tires all season, or a heads up. Then gives me storage for free as if its a gift. Then goes to tell me my brakes need replacing. I was there two months ago and spent over a thousand at the shop including but not least....Replacing my brakes. Not pleased. They put on my tires. I go to leave late to an appointment. My air sensors are on. Call to tell him I'm disappointed. Starts telling me it's my sensors. Go to gas station fill my tires, and oh look sensor is off. Couldn't even put air in my tires at a tire swap. Also told me that the dipstick for oil wasn't visible. Totally is. Taje it to an oil change. Yes my thinking was correct.
Reflect on this situation and how much money I've spent in the past year. Gas lighting, can't recognize their own work, upsaling and then act like I shouldn't be disappointed in a rude phone conversation.
Will make room for my tires somewhere else, pick them up, and never return to this location. If you want honest work, or not to be made to feel that issues are bigger than they are in a car you don't need to work forever then i don't recommend this location.
Trash customer service.
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October 2024 by Sarah L.
Staff have been a hit and miss for me in terms of politeness, professionalism, and help. It's either really great or really bad.
Ive always been able to find what I need from here or had some help. I like that the app can help you locate items in store. Genius.
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October 2024 by Rohit Jain
I wish I there was an option to give 0 star.
Got a recent car service at Canadian Tire, Westshore location. I was charged $1000 for the service, which was intended to address a specific issue with my vehicle. Unfortunately, the same problem resurfaced, when raised a concern with the Manager at Canadian Tire, I was advised to take the car to the dealership for repairs.
Given the amount I paid for the service at Canadian Tire, I found it troubling that the issue was not resolved and that I was asked to incur additional costs to have the car repaired at the dealership. I would like to understand the rationale for paying Canadian Tire for a service that did not resolve the issue, and faced the same problem again despite the work being done on the car.
Later, when I finally got my car checked at the dealership, got to know the real issue was entirely different than what was told and charged by Canadian Tire.
Last but not the least, the Manager at Westshore branch is the worst person to deal with. Upon complaining, he would keep repeating the same thing "get it checked at the dealership".
It was unreasonable to pay for a service that didn't fix the problem and the experience was not less than a NIGHTMARE!!
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October 2024 by Sandy Wilson
All I can say is wow! Totally unexpected
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October 2024 by Станислав Сахно
Nice store, you can buy a lot and inexpensively, excellent service
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October 2024 by ian leemhuis
Crappy tire
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October 2024 by DIRK ROTH
All you need!
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October 2024 by Dave Daly
Not the biggest Canadian Tire stock wise, but you can bring in your dog if it's leash.
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October 2024 by Gi Martz (Gi)
Excellent store, very stocked and with good prices and discounts!
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October 2024 by J. R.
Worst C. Tire in Canada. Single handedly caused me to close down my Mastercard with them and abandon the points program. Manager and customer service were rude and sarcastic. I will go to Victoria rather than attend there ever again. Corporate, review and repair or close down this location as they are ruining your image
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October 2024 by Mike Penner
The Langford location needs more knowledgeable staff.
They need more people at check out...not just one with 12 people in the line.
And I'm a painter, went to the paint desk and asked them if the carry a gal of ( checker paint ) and 3 people said yes.
They ask if I know how to apply it I said yes, I won't it to come out black and white when I roll it on.
The one fellow said yeah i did my floor with it...LMAO
SERIOUSLY ARE YOU ALL STUPID!!
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October 2024 by Elton Torres
Bad experience turned into the best experience. Bought a cabinet that we assembled at home only to discover it was missing two key pieces. Called the store, gave details of the parts, and they were ready for pick up the next day! Everyone was very pleasant to deal with.
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September 2024 by Shelley Vaags
There were a lot of young workers That
Were friendly and helpful.
