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November 2023 by Rojina
I was hoping to find a cute puffer for the winter and I had the most friendly and attentive interaction with Hannah! She was extremely helpful with sizing and making sure I had options. Basically the best experience i’ve had at this store, thanks Hannah!
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November 2023 by Ella
I normally don’t go into Aritzia but my friend wanted a puffer jacket and shout-out to Hannah she was so sweet and fun to talk to great customer service
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October 2023 by Melissa R
The staff here for no reason are so mean and judgemental. I’ve overheard them fat shaming customers and they won’t approach people to help unless you show up to the store all done up/you fit their archetype
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August 2023 by Melissa Morton
Had the best experience with our Personal shopper Robyn!! She was so so helpful and knowledgable about what they had in stock & had specific pieces we requested pulled before we even arrived! It took away so much stress to have a personal shopper looking after all your needs and pulling pieces you wouldn't originally for yourself!
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August 2023 by bailey neil
my first time shopping at Aritzia was made easy by the help of Robyn, she made me feel comfortable and listened to my body concerns. if you feel intimated by updating your wardrobe I would recommend the personal shopper experience and highly recommend Robyn as she was warm and kind and helped me try new styles and colors.
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August 2023 by Nicole
Very rude staff!!! Not coming back here very unprofessional!! My accidentaly bumped into one of the staff ( tiny asian girl with black long hair) but then my friend said sorry to her. She just stood there and rolled her eyes at us!! So we left the story immediately..
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August 2023 by Kate Slade
Robin was absolutely so kind and welcoming, made our shopping experience amazing! Thank you Robin you truly are fantastic at what u do!!! :)
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June 2023 by Martin Funk
My wife had an amazing experience at the Mayfair Aritzia. The girls helped with everything she was looking for. The lounge area was greatly appreciated while I was waiting.
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June 2023 by Collen Zhang
Staff are mean and helpless. Manager really need to rethink what girl you want to hire instead of hiring the stereotype. I will never shop at this store. I asked to do a last check as they were final sale. After my check, the tiny tan girl just throw my cloth in the bag and left after saying a “thank you”. And then the other girl next to her said “it’s annoying when they want to check after you have to rip them off”.
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June 2023 by Angela Paraskevopoulos
I don’t normally leave reviews but Mikayla’s service was really great. I was in Victoria for holiday and needed help with a last minute exchange. She was super helpful and friendly and even gave me some recommendations for things to do in Victoria.
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June 2023 by Jack Taylor
Super unprofessional, had a sign outside saying they were hiring so I went in to speak to the hiring manager, she didn't even come out to see me she just gave someone her card to give to me.I then had an interview a week later and it was in the middle of the shopping mall sat next to loads of people which was awkward and super loud.Rebecca the interviewer seemed nice, she said I would most likely have a second interview and she'd be in touch. But I never heard from her again and when I asked for some feedback as I assumed i didn't get the job she just ignored me. Really unprofessional just be up front and honest and say rather than making people wait and wonder. There's a stereotype with aritzia workers and that whole process confirmed that.
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June 2023 by Marion Randell
Fantastic service, I appreciate the always helpful Robin and her attention to my style and needs. Aritzia Mayfair is my #1 for clothes shopping in Victoria. Love this store
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May 2023 by Molly Mauch
The staff are completely checked out. No acknowledgment whatsoever every time I go in. When I lived in Vancouver the locations there were so friendly welcoming and so knowledgeable. Not so much at this location.
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April 2023 by brielle drummond
Nyah helped me so much to find exactly what I wanted. Loved the experience shopping in Mayfair Aritzia. Definitely will be coming back.
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April 2023 by Sonya Reiners
Had the BEST experience shopping here on April 4th with Micaila. She went ABOVE & BEYOND to help me for over an hour , made my experience stress free , and so pleasant . She took the time to actually listen to what I truly needed , why , what I felt comfortable In; and made some great suggestions for me . She was so personable, genuine and it was such a great shopping experience . I’ve been an aritzia customer for a loooong time and this was by far one the the best experiences I have ever had .
