10AM - 9PM
2835 Douglas St, Victoria“I appreciate almost everything about my interactions with Leon’. My couch is still sitting atop my Subaru so I haven’t unpacked it yet, but from what I can see, it looks quite beautiful- service and communication was uniformly helpful and smooth. My only issue is the fact that the couch could not be delivered directly to my residence and I had to drive 62 kilometres south to pick it up (maybe I missed the fine print.)”
“From the sales person, to the products we purchased, to delivery and installation of 3 kitchen appliances we are very happy with Trail Appliances. We chose the right company to work with.”
“My 2020 dryer blew its circuit board due to a power surge - no fault of the appliance. A new part was going to cost $450 and take up to two months. So I needed a replacement....even though it was still a relatively new machine. Unfortunately that model was discontinued. The new version was on sale for $999. Fortunately, Coast Appliances also had a dented, but fully operational, unit on clearance for less than the estimated cost of repair. Dallas Patrick was great in helping me buy it, load it and take it home. A happy ending to a sad story. I'd encourage anyone to check out the clearance warehouse at the Victoria store as there are definitely some good deals to be had .... and who cares if the side of a dryer is dented when you never see it anyway?”
8:30AM - 5:30PM
3090 Nanaimo St, Victoria“I purchased a fridge from Tim Dakin at Westcoast Appliances. Tim matched the price from other vendors, and made the purchase painless as he agreed to the sale over the phone. Even though the wrong color fridge was initially delivered, Tim corrected the mistake in good cheer. My wife and I were gratified to buy locally, and to have good service. Thank you Tim.”
“"who knew "you should take your vacuum ìn for service maintainance .It is like having a new vacuum. I will not wait another 17 yrs. I promisethank you.Penny Fitzpatrick”
“Aslynn at the help desk was super helpful in sorting my online order! My free item was not showing up on my online order, so her and a store manager upped me to a better deal for all the trouble! Customer service for the win!”
“Mr. Derek, thank you so much for helping me with my prescription today! Also thanks to the lady who took my call yesterday and transferred my profile from Shoppers to here. Everyone at this location is super helpful. I never wanna deal with pharmacists at Shoppers locations again, and I highly recommend people come here and get their meds. Thank you guys so much!!!!!!”
“They always have everything I am looking for and the staff are so awesome and take time to help and the store is so clean. The pharmacy staff really care about the community. I am lucky to live close enough to come here often. Hidden gem of Esquimalt ♡”
9AM - 9PM
1907 Sooke Rd, Victoria“Went to London drugs to get some specific items. Carl went out of his way to make sure that we could get everything. Store was clean and organised. Staff friendly and knowledgeable
. Had looked in the Tillicum London drugs but way too unorganized there.
Thanks Carl
We will be shopping in Colwood London drugs again”
“Shoutout to the senior gentleman named Randy. This employee offered to help us when he saw us looking for a specific bolt and screw. He took us to other aisles in the store that we didn't think to look at. He was very helpful, engaged with us, the customers, and went above and beyond to help us. Even though we couldn't find what we were looking for in the end, he saved us lots of time from browsing through the entire store. Now this is good example of customer service!”
“I recently went to LD at Saanich Centre to look at wireless earbuds. Harrison, who works in that department, came to ask me if I needed any help. I had no idea what I wanted and Harrison was so incredibly helpful. He was knowledgeable and took his time and explained different options. He asked all the right questions and provided such great customer service. I ended up buying a pair of Skullcandy earbuds that I am happy with. Thank you, Harrison for such a pleasant experience at LD. You are a gem!”
“Ed Sinclair is well informed of the many products. He's not a pushy salesman and gives the various options available.
On your visit, ask for Ed Sinclair.”