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November 2024 by herman koza
Afterbgiving up hope that Axxxxxx would ever ship my Cambro container I found Williams had it in stock. And 4 minutes later i had my order in.
Happy camper!!
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October 2024 by paula Pratt
Very well stocked store, providing a wide variety of high end treats and great cookware options! Finally their cooking demos are a delightful was to learn, to taste and see how some dishes are created.
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August 2024 by Benjamin Lang
Very helpful staff
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May 2024 by Kelvin Fong
What a pleasant store to visit! Greeted by warm smiles and friendly service, enjoying ice water and hot cappuccino while shopping. Definitely a customer for life.
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February 2024 by Mollie Clarke
literally the worst experience. costumer service is awful. they just randomly canceled my order out of no where I never got the heads up or a reason why and when I called there was no solution other then to try again
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January 2024 by Steven Huntrods
Their customer service is horrible. you cannot return an item that breaks down in the first month. They do not stand behind the product they sell. Buy from Amazon or another company that stands behind the products they sell.
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December 2023 by Lia Ioanniti
Watch out when ordering online scam. There are lots of complains about the tactics they use. You will never get your order and they will blame it on delivery.
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November 2023 by Ron Gorodetsky
Incredible, warm and welcoming team at this location!
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November 2023 by Camille A
The elderly women who work here are horrible, what a terrible in-store experience. Skip this one.
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November 2023 by ur- gash
Great place if you want to spend $100 on a measuring cup while staff act like you're the gum on the bottom of their shoe. Skip this store.
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October 2023 by Richard Wong
Went in here looking for roasting pans for a large turkey and they had multiple brands, styles, and price ranges. Ended up getting one here so we're happy with the selection of kitchen goods here.Lots of kitchen appliances, including coffee machines, ovens, etc.
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September 2023 by Harry Swinburn
Carmen and her associate were so helpful. It's great to see genuinely nice service in retail
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September 2023 by Ann
Very disappointing customer service. After 3 e-mails and 2 phone calls, I got no help whatsoever with returning a gift for which I had the store’s gift receipt and shipping label. However, because the shipment arrived without an order # - Williams-Sonoma’s fault - it will not accept the return, so now I am stuck with keeping a gift I don’t want and won’t use.
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June 2023 by Peter H
I wish their customer service matched the quality of the products. They made me feel I was bothering them with my small purchase. And when I ordered online my item arrived a full week after they promised (it was an important purchase because we had just moved). Not a lot of fun shopping here.
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May 2023 by Paula Lyons
Incredibly helpful staff & manager on a purchase I made but needed to return. The manager, Sam, was great to deal with. Beautiful store and staff that go out of the way.