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July 2024 by Cherme Cherm
My fiance and i finally quit smoking cigarettes and needed something to replace it for the time being. We went to this shop, they were very knowledgeable, patient, helpful and showed us several options for what we were looking for to make sure we left happy. They didn't rush us into a purchase or try selling us the most expensive set up. They were all so very kind. We definitely will recommend them and continue to give them our business.
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June 2024 by dora baraness
Kunal,you were the best in the west.!
Excellent customer service
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April 2024 by oliviaviA seymour
I am so happy with they were patient and helpful with me and my wife that ordered online?
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February 2024 by Woo A.
Great place 2 stock up on vape essentials. And other things. Akash was great in explaining the ins n outs of vaping 2 a newbie. Me... But am certain his other colleagues r equally competent!
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February 2024 by Peter Kettnaker
I went in to buy a specific device. Was pushed to buy a different model of the same device. I brought it home a didn’t like it immediately. Put it back in the case that it came with and wanted to exchange it for what I originally wanted to buy. They flat out refused to exchange it. No other options.My opinion on this simply; put a sign up in the store or even better get it written on the receipt that no exchanges or refunds are accepted
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December 2023 by Jamin Adam-Keattivanichvily
10/10 customer service
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September 2023 by SR
Excellent service. This shop goes above and beyond for their customers. Thanks again!
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July 2023 by Anthony-Héctor Woo
Akash was super helpful and friendly when I went in to get a can of butane. Then patiently explained the ins n outs of a specific vape I was interested in acquiring. Fer sure when I decide 2 get my 3rd vape I'll be tracking him down! And although I didn't really speak 2 his colleague I'm sure she's as helpful as Akash was with me.
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May 2023 by Pelé Gouda
These guys have a lovely shop with astounding customer service and knowledge!Earlier today I bought two disposable vapes, but there was a payment processing error on their end; while the payment showed up on my banking app, it did not show up in their system.Not only did they still give me the vapes in spite of not being able to see the payment in their system, when one of them turned out to be faulty I brought it back and they immediately replaced it!Very worth your business!
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March 2023 by Kimmy Le
Just went there this evening and was greeted and helped by a very nice gentleman (Kiran?) pretty sure I spelled his name wrong. Anyways, super helpful, great selection. I definitely will be back and recommend to everyone.
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March 2023 by amin Moradian
Amazing products and great service . By far my favorite vape shop
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March 2023 by Lifestyled Blog
Terrible experience. Sent my friend in to buy a grinder (the cheapest one) they came back with a $20 one. I called the store literally 5 MINUTES after the purchase to explain that I couldn’t afford a $20 grinder and would like to exchange for a much cheaper one ($4) and asked for the difference back because I literally cannot afford $20 right now. They refused to give me my money back even though I purchased it 5 MINUTES ago because it “messes up their system”. If you don’t have “system” that allows you to refund customers who purchased something then don’t have a business. Show some compassion. You know you could have refunded me no problem. I was happy to buy another grinder from you, I just could not afford a $20 one right now.
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March 2022 by Ryan Carteret
Very friendly, helpful and knowledgeable staff!
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March 2022 by Molham Agha
Super nice and cheap prices.
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March 2022 by Binh Nguyen
This shop is amazing. The service is impeccable and staff members are so cool. They always have the best and affordable prices on all their products.HIGHLY RECOMMENDED. ???