Above and beyond customer care. I had a mix up with my online order and the owner answered my message instantly and sorted everything out. Very professional and helpful
July 2024
I went to pick up a few pre-order items and hadn’t realized they were pre-order (not available for pick up yet). Vincent Park was incredibly kind about my misunderstanding and went the extra mile to ensure I got the product for the soonest possible date.
September 2022
Ordered some clothing for a Christmas present. I missed the shipping cut off to be guaranteed to be delivered before Christmas. I got a personal email from Cara who went out of her way to help me expedite the package. Very impressed, amazing service. Thanks!