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“After months of ongoing issues with my 2016 CR-V that multiple dealerships weren’t able to properly diagnose, I finally brought my car to Arbutus Service Centre — and I’m so glad I did. Steve took the time to listen to the full history, reviewed all the previous paperwork, and methodically went through the diagnostics. He was able to replicate the issue, identify the root cause (a misfire in cylinder 2 tied to the injector and valve adjustment), and carry out the necessary repairs.
The difference in how the car drives now is night and day — it has more power, a smoother idle, and it finally feels reliable again. Steve was transparent throughout the process, explained his reasoning clearly, and never tried to upsell unnecessary work. His approach stood in stark contrast to the dealerships I’d dealt with earlier, and I truly feel like I have my car back.
I can’t recommend Steve and the team at Arbutus enough if you’re looking for thorough, honest, and skilled work. They earned my trust completely.”
“I have a 40 year-old car that wouldn't crank, and several possible electrical faults that could be causing the problem. The Insta Mek technician was prompt, personable, and had figured things out in less than 5 minutes. It was a humbling experience, but it saved me plenty of headaches and possibly money on parts that did not need to be changed. He had the good grace to share credit with his terrific diagnostic tools, and to recommend where to find the parts I did need. Exactly the kind of professional service I had hoped for.”
“Glenn is a man with a plan and a plan b! Excellent experience. Glenn was on time, knowledgeable, friendly and an all around good guy. Thank you, Glenn! I would not hesitate to recommend your services!”
Open 24 hours
425 Industrial Ave, Vancouver
Towing
“Not to bad people but we had bad situation of course cuz we were at towing company right n they left something on in our vehicle so after 8 -9 days going grab vehicle so excited to get it back n the battery was dead so unfortunate then we got charged for boosting our battery but anyways not bad prices thank God or who every n the employees must deal with alot so I say thank you n smile ??”
Towing
Towing
Towing
Towing
“I highly recommend taking your car here, they did excellent work. They are so informative and keep you updated the entire time. They are so friendly and professional! Amazing customer service.”