-
November 2023 by Ryan Farrell
Tried changing my own battery and had some issues getting the back on after, staff was very kind and helped for free. Will be going back for my next purchase
-
November 2023 by Peter Pi
My initial experience at Time & Gold with Ben & Mark was a positive one. Ben is fun to talk watches with if you get a chance to visit the store. I am very happy with my purchase. It's a friendly environment and not so uptight. They are watch enthusiasts, not sales people.
-
October 2023 by AAE
Walk in @4:45PM of Monday had my Tissot watch seastar 1000 chronograph battery replacement and was done in 20 minutes right before they closed..I thought it will take a day or so but was so quick and efficient service.. Thanks ?
-
October 2023 by Thomas Hui
Super positive experience purchasing a Hamilton field watch from them. Super friendly associates and they price matched with another dealer that had the same piece on promo. Would shop with them again!
-
September 2023 by Rajesh Gupta
I really regret taking my Mido watch here for repair.After they “repaired” my watch, the motion on the watch seems to “jump” at certain spots and is no longer a consistent smooth sweep.I also noticed there were new scratches on the case, which unfortunately I cannot prove as I did not take pictures when I dropped it off for repair.When I went to pickup the watch, someone emerged from the back and in a very rude & aggressive tone asked “can I help you???”, which made me feel very unwelcome.They also tried to charge Tax twice on the repair invoice, luckily I caught their “mistake”.Also, during the 3 months they had my watch, they would not reply to email inquiries about the status. I’m guessing to avoid being accountable by not putting anything in writing.I would avoid this place for any kind of watch repair or new purchase for that matter, since you’ll probably need to deal with them for repairs or maintenance at some point.
-
September 2023 by Amit Gupta
I am long-term watch collector with an eclectic collection and, sometimes, skeptical disposition. I recently completed a long-distance transaction , my first, with Time & Gold. The staff went the extra mile to make me feel comfortable: enough that I expect that this will be the beginning of a long and prosperous relationship with T&G. Highly recommended.
-
September 2023 by Frasito Poquito
Just received my old Omega A/T from the service centre, it's beautiful, can't believe it is the same watch. Highly recommended!
-
August 2023 by Yan Chow
Took our Longines Masters here to get the straps adjusted and was out of the store within 20 minutes with perfectly fitting watches. No extra charge at all due to the international warranty. Thanks Ryan!
-
July 2023 by Luka Čvorović
My vintage, neglected watch was restored to mint condition. Their service is immaculate. Thank you Juanita for providing me with assistance, until next time.
-
July 2023 by David Hou
Great service and knowledge. Thank you Ryan for helping with my watch purchase. Very efficient and awesome store!
-
June 2023 by Chris Chan
The clerk here was extremely knowledgeable and I had a blast chatting with him about the various models as well as the history of brands. Its rare to find such a passionate sales as well as one so knowledgeable. For that alone, this store is a gem.
-
June 2023 by Siddharth Ghai
Came here a few times to get some work done on my watches. Ben and Ryan have both been super helpful in making sure I’m more than happy with their services. They have a huge range of watches to browse through.
-
June 2023 by Steve Austin
One of the watches I purchased in 1980 is no longer stocked or sold but the owner goes out of his way to service and pressure test it.Great selection of quality time peices.
-
May 2023 by Susan H.
Went in to have my watch cleaned, battery replaced and was treated like I did not matter, rather snobby ... took my business elsewhere and have not darken their doorway since ...
-
March 2023 by Peter Irvine
Outstanding service by the entire team, but especially a shout out to Mary. My watch was due for a service, and the AD seemed to have zero interest in helping me, I called the manufacturer, and the suggested Time and Gold as they were an authorized service Centre.Mary handled the entire process start to finish, kept me updated along the way, and was overall an absolute pleasure to work with.Well done Mary, and thank you for making this a fantastic experience
