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February 2024 by hl “Patrick” hl
Ample parking
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January 2024 by Amandeep Kaur
The lady at front said she don't have anything except hot chocolate as she is closing in 5 minutes. However, the Tim at 1130 West Pender closes at 3pm and i went there by 2:40pm to get steep tea. The worst experience. I know that you have to go home and finish up everything but it doesn't make sense that you are not serving the customer even if there is 20 mints left to close. Very Bad service.
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October 2023 by Akash Ghuman
Today my first bad or worsted experience for Tim Horton which feels me low when I ordered ice cap to that girl ( she is there always ) and she speaks such a rude manner and seeing me like I did mistake by visiting there I recommend to the owner of that Franchise please take any action this is not fair to treat like this . Thanks I hope u understand.
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September 2023 by Noah Lichtenberg
American first timer. Maybe I got the wrong thing, but I didn't love it. All the Tim Hortons were always bustling with people.
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August 2023 by Donna A.
The worst doughnuts! Dry and stale! Ok coffee and refresher.The restaurant wasn't clean and it took us about 5 min. Of standing there until at the counter. Won't be going there on my next visit.
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July 2023 by Peter Ayache
What a miserable Tim H. Coffe shop. Service is poor, bored employees and extremely limited choices.
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June 2023 by Frankie Burnel
I have never been treated so rudely at a TH, we all know Tim’s service is getting worse every day, but this lady took it to the next level. Take your EarPods out and treat people with some dignity and respect. BTW Tim’s isn’t good it’s convenient.
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June 2023 by Jim A.
I'm not one of those that needs a fancy coffee house in the morning. And nothing make me happier than walking out my hotel and seeing a Tim Horton's. This one off of Howe St in downtown definitely fit the bill. Excellent customer service. Clean tables. Delicious original blend coffee donut and breakfast sandwich. All at an affordable price.
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April 2023 by News A.
Good Location Staff are nice and efficient. Location is clean. Food items always available. Seems to be well managed. Washrooms available. Overall, good experience at this location. If you're heading to a Tim's this is one of the good ones in downtown.
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February 2023 by Claiton S.
different from the timmis at the waterfront mall, here they serve you quickly, say good morning and pay attention to you.
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December 2022 by Inderjit
No worker was there even at 8 am.
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August 2022 by Kell Wollen
It would be nice if a back in 5 minutes sign was accurate i wanted my lunch break waiting to get a coffee but nobody seems to be working at all today absolutely ridiculous
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August 2022 by Taylor L
Good customer service! I do wish they were open more often though, I find a lot of the time they’re closed.
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August 2022 by Nej Mo
I’ve been waiting for 15 minutes and nobody was there.
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July 2022 by Tonyzee
Nobody bothered to show up for work and tim hortons app wont refund our group order.We ordered take 12 coffees and take 12 teas through the app. When we went to pick them up, the store was open but nobody working. The security guard sat next to the store and said nobody showed up for work.The customer support wont refund us. When I created a ticket, it took them a week to get back to me only to tell me its up to the individual store to refund. A contract was made, tim hortons did not fulfill their obligation and now Im told its the store’s prerogative to refund me?? And that they only deal with delivery orders. Then why is he answering my ticket???This is ridiculous. What kind of tim hortons are they running here. I wasted so much time from ordering, to picking up nothing, to the run to Starbucks to do a quick replacement order, then to email back and forth with a useless customer service.
