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November 2024 by Aditya Pophale
The ladies who work there are nice but they'll charge you for even breathing air. Not cool.
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November 2024 by Hasratdeep Kaur Sufi
The guy working there is so rude. My first time there went horrible and I’m never going there. He doesn’t like to listen. I was having issues with sending email and I accidentally sent many emails and I kept telling him that the first email with the subject this is the email you are looking for. He kept telling all of them are the same and all that. When I showed him on the computer he was like ‘let’s cut it off mam ‘ ,like what’s with your attitude, first you don’t listen what your customer is saying and then you respond to that like that as if you are right when clearly you weren’t listening.
Also I asked if he could make the print landscape wise and he said no and I told him my concerns and he kept saying ‘we print these out everyday’
Like I know you do but I am just politely asking if it could be printed landscape vise.
The guy doesn’t like to listen what the customers are trying to say. Like you need patience please.
It was my first time going there and it went horrible. Never going there ever again.
Again I am not here to argue. I am just writing my own experience.
Thanks
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May 2024 by Pietro Russolo
$2.84 to print a single B&W piece of paper. Unacceptable. I would also expect to be told the price prior to the paper being printed, if I knew I wouldn’t have paid.
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May 2024 by Kei Yamanija Kaneshiro
TERRIBLE CUSTOMER SERVICE. YOU SHOULD, IF NOT A MUST, FIRE THAT OLD WOMAN
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April 2024 by Andrew Siebert
I dropped an Amazon return here and the gentleman working was very friendly and helpful.
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November 2023 by K C
Quick, friendly service
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November 2023 by Ada
Dropped off my return to Amazon here. The interior is clean and tidy. The lady working there was efficient and offered to give me a tracking #. I felt safe since there is a surveillance camera. The parcels looked organized and my refund already got processed the same day.
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August 2023 by Irina L
I would have given negative stars if it were solely based on the service provided by the lady at the store. The guy who helped me last time was super friendly, but the lady was cold and indifferent. Additionally, she failed to inform me about the extra charge of more than $2 for printing out a small label as well as the tracking number. Last time, I wasn't charged for printing out the label, so if I had known about the fee, I would have chosen to print it out at my place, which is just one minute away from the UPS store. It may have been only two bucks, but I don't want to waste money on printing a small label like that!! It is evident that they need to be more aware that their customer service must be improved.
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July 2023 by Eva L
I would have given negative stars if it were solely based on the service provided by the lady at the store. The guy who helped me last time was super friendly, but the lady was cold and indifferent. Additionally, she failed to inform me about the extra charge of more than $2 for printing out a small label as well as the tracking number. Last time, I wasn't charged for printing out the label, so if I had known about the fee, I would have chosen to print it out at my place, which is just one minute away from the UPS store. It may have been only two bucks, but I don't want to waste money on printing a small label like that!! It is evident that they need to be more aware that their customer service must be improved.
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July 2023 by Brandon Dean
Ups is horrible to deal with, you will never see your package. Zero customer support and doesn't track beyond the facility.
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May 2023 by Veronica Zayas
I went just to print some files, the price is 20c per impression. The girl who attended me was really nice and helpful!
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April 2023 by Stéphanie Basquin
It was my first time in this UPS,, and I was disappointed. I agree to pay for the use of a computer, but $2 each time especially since there was a printing problem and maybe I should have come twice. The computer is old so very well amortized over time. I really find that to be stealing, knowing that I printed two sheets...
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February 2023 by Ada Y.
Dropped off my return to Amazon here. The interior is clean and tidy. The lady working there was efficient and offered to give me a tracking #. I felt safe since there is a surveillance camera. The parcels looked organized and my refund already got processed the same day.
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November 2022 by Justis Tylor
Great service beyond the call. Thank you
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November 2022 by Esther
Fantastic service. Super helpful and friendly lady.