9AM - 6:30PM
2912 W Broadway, Vancouver“I rent a mailbox at this location to avoid porch pirates and I am very satisfied with the service I get from the team.
Reza the owner always greet you with a smile and he even remember my box number.”
7:30AM - 5PM
329 Howe St, Vancouver“Wonderful experience. Fast response times. Very friendly. You’re in good hands. Idk, I read the other reviews and I’m just reminded of just how impacted by service you have be to take the time and write a review. That should provide you with all you need to know.”
“I have sent a box to Europe and have had no problems with world cargo, no extra costs, perfect and friendly communication with Wendy and so on.
I definitely recommend world cargo!”
“Just finished mailing something here. I originally saw the Google rating of 3.5, and I was a little worried that something unpleasant would happen. I didn't expect Majid's service to be very good, which made me feel that I would be very happy throughout the day! Thanks!”
“Thanks Posnet!
Thanks to all of you spectacular team, you had made a wonderful job .
Very professionals
Highly appreciated .
Esperanza Vezina”
9AM - 5:30PM
5524 Cambie St, Vancouver“The ladies at this location packed a large set of vintage blue and white china and shipped it to Ottawa for me. Their work was careful and professional. Everything arrived safely and on time. My daughter is thrilled to have these dishes that once belonged to my grandmother.”
9AM - 6:30PM
2242 Kingsway, Vancouver“Dropped off my return to Amazon here. The interior is clean and tidy. The lady working there was efficient and offered to give me a tracking #. I felt safe since there is a surveillance camera. The parcels looked organized and my refund already got processed the same day.”
5AM - 8PM
1130 W Pender St Suite 280, Vancouver“The most polite and hard working people I’ve had the privilege working with. Always going above and beyond to make my life easier when needing assistance with contacts, shipping or vehicle clearance on imported vehicles I bring! If I could give a 10 star here I would! 10/10”
“I have been using this AMAZING service for at least 5 years especially shipping to the US for my e-commerce business where all my packages have been delivered on time according to the service selected. I just wish I started using them much earlier as they would have saved me even more money. They also have excellent customer service as the few times I had a concern they listened, genuinely cared and even made a recent improvement based on a suggestion of mine! In terms of their rates they are always saving me money passing on their great rates even within Canada.
I'm not sure where these recent negative reviews are coming from but it was disappointing to read. This prompted me to finally write my review as I have been meaning to for the longest time.
I have always experienced nothing but positive experiences. I highly recommend Chit Chat who have saved me so much money and time. I am always referring strangers I meet in a lineup or see lining up at Canada Post! Thank you to the always helpful and friendly staff in Vancouver ie: Alex, Rachel, Ray and Oliver in Richmond. I can't forget Joanna in ON; all so AMAZING going above and beyond ?”
9AM - 6:30PM
5525 West Blvd, Vancouver“I needed to ship a synthesizer and accessories from Vancouver to San Jose. Alex did an excellent job packing everything securely and arranging for shipping. All at a reasonable price. Everything arrived on time and in perfect shape. Will definitely use the UPS store in Kerrisdale again whenever I have any shipping needs.”
“I would give more than 5 stars if I could.I was having trouble converting my file to PDF due to technical difficulties, and the gentlemen at the front desk kindly helped me convert the file at no extra cost. Speaking of cost, printing an A1 poster is half the price compared to Staples. As well, the standard poster paper is a high quality and sturdy matte finish material with great color vibrancy. The bang for the buck is outstanding.While we were fixing the file conversion issue, the gentlemen also took the time to give me a lot of graphic designing and software use advice. Thanks to him, I learned a lot of useful tricks in Photoshop.”
“Great service. Quick, efficient, good quality. I always ask FedEx to hold my package at this location when I am not home to receive them. This is because it is by far the best location around the neighbourhood. Restricted hours are not a problem with me, but I understand how that can be irritating for some. Not a reason to 1-star them.Passport pictures are also great: fast, efficient, good quality. Always been happy with the service at Mayfair Services.”
“An employee at this store was very helpful with a DHL shipment I was expecting from Gothenberg, Sweden. I had received notification that I needed to pay import duties but I didn't know how to do it, or where the package was being held. The employee check the system and told me the package was being held at the airport and gave me a contact number for DHL. Once I paid the duties, I returned to pick up the package and though I arrived a few minutes after closing time, the employee opened the door and gave me my package. Now I know the routine.”
9AM - 6:30PM
3381 Cambie St, Vancouver“The two Male staff here are great! Shipping to the USA was 24$, One of the staff gave me alot of slips for my Amazon returns & was kind about it. The other guy let me pay less as I was running short on $ very kind & understanding, great atmosphere!”
“Working with Nit at this location was beyond my expectations. Nit truly provided 5-star service. I actually never met Nit in person, all dealings were done via email and phone. There are just so many encounters where people truly shine, and my encounter with Nit was surely one of those. Thank you for being amazing at what you do and for going above and beyond.Traveling from the US, you made my time in Vancouver enjoyable as I never had to worry about the services that you and your team were providing. I felt truly safe. I felt like I had a dependable friend there.Thank you, Nit!”
8:30AM - 6:30PM
2055 Commercial Dr, Vancouver“Been to this store a total of four times and today’s interaction was the best of them all. Manpal had me laughing ? so much said to my son that he was faster than Rodney Dangerfield!! Anyone too young check out Rodney! Great service!! Thank U”
9AM - 6:30PM
71 W 2nd Ave, Vancouver“Not only will they do your shipping exactly as you need it, but they also sell beautiful custom designed hats, clothes and bags ? (French Boyfriend). Micky is a gem.”
11AM - 5PM
1917 W 4th Ave, Vancouver“Had a great experience shipping a package last night. I regret that I didn't get his name, but the gentleman helping me was so nice! It was also much cheaper than what I was quoted through FedEx and Canada Post. Definitely will be using this location again :)”
9AM - 6:30PM
6647 Fraser St, Vancouver“I could not speak for others but I had a good experience with the people here. They have a plastic bag to hold the label for the box which is nice.I had a much better experience here than the jerk in 5525 West Blvd. If you want to experience real rude customer service then go there.”
9AM - 6:30PM
1231 Pacific Blvd, Vancouver“Supper helpful staff! Anytime I go there to return a package if I forget to pack it with tapes, despite other locations like shoppers, they help me and provide me with tapes to pack my packages.”
9AM - 6:30PM
2818 Main St, Vancouver“Have only dropped off packages here as returns over the last few years, but have never had an issue. They even took a large package that another UPS located refused to take. They're consistently fast, friendly, and easy to deal with.”
9AM - 6:30PM
8623 Granville St, Vancouver“We used their service to send a package to Sri Lanka . And the staff were really helpful and friendly and they nicely packed everything. And send the tracking information as promised. The package even delivered seamlessly without any delays . Overall they provided a good service.”
9AM - 6:30PM
3345 Kingsway, Vancouver“Excellent service
Great price
I have experiences from many UPS stores and this one is exceptionally beyond the expectation. People were friendly and the prices were very good too. I would definitely recommend here to my friends and family.”
9AM - 6:30PM
4481 W 10th Ave, Vancouver“The fellow working here was nice, and was able to provide some packing supplies such as tape and bubble wrap, peanut filler material and boxes. The prices are a bit high compared to U-Haul or Home Depot but the location is much more convenient.”
“Interesting. DHL return packages - must be OPENED, they see the item, they help seal the bag, fill out form and return label issued. All so opposite any other return option.
She was super duper friendly!!!
Thanks”
“I saw all of the terrible reviews and went in quite scared. I was pleasantly surprised by the friendly and professional staff. I’d defined return to this store and highly recommend it. Thanks for making my return easy.”
9AM - 6:30PM
1290 Howe St, Vancouver“Whenever I travel worldwide UPS is my go to place. I love how each locale is ibdividually owned - real example of how one uses whatbthey are given is key distinction. Today gwtting to end of Alaska land and cruise adventure so wanted to send some items back to make airport easier. Have done this before but never from a different country. On Saturday store opens 10 a.m. and I was there five minutes early. Mr Kim let me in early, provided box and tape so I could self pack two boxes - he even helped with taping. We finished the boxes, filked out custom work in detail and got all done (he had told me when I called the shipment woukd actually go out Monday). All in all done quickly without a hitch. I see comments about cold staff but competency is superb. I believe any perceived distance is cultural - owner (and family) may not be full of good cheer but whatever you need they will accomodate. And the price was remarkably not a huge premium to US only shipping (of a shorter amount). Still my go to shipping place and Vancouver makes tge veey high bar I set for UPS service. Keep up the great work.”
9AM - 7PM
1378 W Pender St, Vancouver“After losing the tracking number for one of my packages, I encountered several issues. However, since then, the employees have put in extra effort to ensure I receive my packages. I want to extend a special thanks to everyone who has been calling to update me, especially Maila. I truly appreciate the improvement in customer service.”
“I was pleasantly surprised by how affordable the printing services are at The UPS Store. I’ve used them several times for work documents and personal projects, and the quality is excellent. They even offer design help if you need it!”