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February 2024 by Sarah O'Malley
Had this ring made while visiting Vancouver. It’s absolutely perfect!
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November 2023 by Emily Woods
Love this place, the staff is extremely welcoming and helpful. The quality of the jewelry is top notch and they're so good with helping you choose exactly what you want. Everything I've gotten from here has been perfect and very reasonably priced for the labour, stones, etc. Definitely my new go to place for fine jewelry!
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November 2023 by Georgina Roy
I have had the privilege of knowing this family for over a decade.I initially visited to have ring replaced, but the care that Julio, Dina and Justine showed me, made the experience something MUCH more. I never felt pressured, or forced into any decision. I purchased a beautiful one of a kind ring about 4 years ago, and have been complimented numerous times.This past year, after my Mom's passing, I had some heirloom jewelry, and quite honestly, there was only one place I would trust to take these precious pieces. I had 7 rings, 3 necklaces, and purchased 2 bracelets. The care I received in dealing with these very sentimental pieces, as well as the fair treatment in purchasing the 'new' family heirlooms was striking.You can not beat a family business that has deep roots in our community.And you most certainly can NOT beat the caring , honest, professional service from this wonderful family business.This family is caring and honest.Five stars.Xx
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November 2023 by Michael Carotenuto
I've been dealing with Julio for several years I've been taking my Jacob and co watch to him several times already the one time I did not take it to him biggest regret last year November 2022 I took my watch to this place in yaletown I am not going to name the name but he's been in business for over 25 years charged me 90 bucks for a battery that was made in Japan it stopped working after 3 months anyways Julio put in a Swiss Movement battery and I know it will last hes also fixing my hr min and second hand movement cause something got damaged from the other guy hard to get parts for this watch but he reached out directly to the company for clarity on time frame & info about parts ex.. Julio is very clear and up front with you from begging what needs to be done or doesn't great family business great people to deal with????????
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October 2023 by Hayssam Gaber
I was looking for engagement rings then I got introduced to this shop by a friend of mine. after talking to the owner for a bit, I felt reassured and knew that they have been in this business for decades. So I gave them the ring design a few days later. After ten days, as promised, they gave me the ring in the best possible shape, with all the intricate details that I drew. The price was very reasonable and the service was impeccable. I would definitely recommend them.
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September 2023 by Garth Collins
I was quite nervous about the process of shopping for an engagement ring but Julio and his wife made the experience so enjoyable I now find myself stopping in to say Hi just because they were so great.Knowledgeable, creative and honest. These are the qualities I look for in a jeweller and they have it all in hearts.
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September 2023 by Siavash Alam
They can make any jewelry that you imagine. Diamonds with certification. Most importantly Mr and Mrs Saatchi are the kindest people and really care about their clients.
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July 2023 by Rasa G.
We bought my husbands wedding band from here and when we purchased it they gave us one date it would be ready. We then called close to the aforementioned date and they informed us it would be another week. After many going back and forth they shipped it to us and upon opening it I saw it wasn't the band I had ordered. I don't blame them for the delay as they claim it was held up in customs although the communication was inconsistent and the original promise date didn't align with when we received it. However, receiving the wrong item is unacceptable. And furthermore they have not responded to me even though I've reached out 3 times. Go elsewhere.
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June 2023 by Mike McGinty
We dropped in without an appointment as my wife was having trouble with a swollen finger that meant her eternity ring had become too tight and was hurting her. Julio helped straight away and very carefully cut the ring to provide relief. He also advised us on what to do and when for repair and didn’t charge us at all for the time or service. Very kind and professional.
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June 2023 by amir gh
Mr Saatchi was helping me and my fiance to find the perfect wedding rings. He made sure we were selecting the right rings for our budget and taken care of with the lifetime warranty of the jewelers we got.
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June 2023 by Fiamma Massetani
Amazing selection, the people working here are extremely helpful and knowledgeable.I both the most important pieces of my life here like my wedding bands.This is the place to go in Vancouver
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June 2023 by Kevin Flood
I have bought several things from saatchi&saatchi. Wedding rings, a watch, jewelry for my wife. Always quality at a fair price.
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May 2023 by Tim Kang
Julio helped me fix up my watch today. It was a pleasure knowing the 34 years of history of this gem of a store on Robson street. Family owned and warm, friendly service. Very happy with the finished product.
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April 2023 by Tom Pownall
Wow this was an amazing find. I was shopping for a wedding band and happened upon this store. The jewelry was beautiful well made and the service was second to none. Highly recommend this as one of the best kept secrets in Vancouver fine jewelry!
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April 2023 by Tamara C
We got out wedding bands here. Customer service was excellent which is rare to say in Vancouver.