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February 2022 by Heather Amanda
Last week my boyfriend and I had a 4” lift and mud tires installed and the guys made our experience seamless and our 2022 Nissan Frontier looks amazing! Super professional, all the guys were friendly and price was great! Thank you!!
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February 2019 by Biking Around B.
If you want some really basic accessories for your Wrangler, and you don't care about price, you'll probably be happy enough going here. If you need to order parts though you'll likely do better anywhere else. I waited two months for a tie rod that was listed as being in stock and then Noah explained that they don't really keep stock, have no control over shipping, and have to wait until they have a big enough order to even send it out. If you need work done you'd honestly do better at a Mr Lube or a Kal Tire let alone a normal auto shop. I spent $1500 having new drive shafts installed in my 1991 Land Cruiser, and Tom seemed to know what he was talking about, but when I went back right after the job was done to ask why my radius arms might be rubbing against my tie rod, Tom had absolutely no idea even though he owns a similar Cruiser. I then asked the senior tech, Angelo, because his name was on my work order, and I showed him the photo, but he just shrugged, declined to look at my truck which was right outside, and told me metal rubbing on metal was normal for Toyotas. I tried asking another CSR and they looked at my truck and said my radius arm bushings were shot .. they went to order me a stock set which would have ruined my caster, and then another customer tapped me on the back and explained it's a really simple common problem with three levels of fix: drop brackets for the back of the radius arms, different aftermarket radius arms, or for more money but way more sweet, a 3-link setup. These are retail solutions to a common problem on a common truck and literally no one at NSOR had one sweet clue but they would have gladly ordered parts and done work that would have made hings even worse.
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September 2018 by Paul K.
Terrible organization. Terrible customer service. Ridiculous wait times. There's a reason this place has terrible reviews. Don't bother finding out for yourself. Save yourself the hassle and go elsewhere.
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September 2017 by J M.
I needed shocks for my '98 Chevy K1500 Silverado pickup. Talked to the counter salesman at North Shore Off-Road who recommended BDS white body shocks, says he sells a lot of them and they are a good slightly stiffer than stock ride. On his recommendation I bought and installed them. Though they were junk and worn out in a few months, I didn't get back to North shore off road until it had been a year and 3 months. I went back (was told to remove them) and since it had been over a year was told to leave them with them and they'd phone BDS to request warranty - I was now told the white body shocks from BDS are junk and they no longer sell them. After 3 weeks I had to call them back and was told no warranty.
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December 2016 by Paul F.
Took in my 2016 dodge with aftermarket fog lights flickering. Was told that they could wire in a couple switches of some kind to fix the problem. Picked up the truck and was told 1- they were unable to fix the problem 2- they had tried putting switches into the rear tail lights 3- they had taken all the switches out since they didn't work and 4- my fog lights where now disabled Proceeded to give me a bill for four useless switches and 3.5 hours of shop time. 450$ bill for NOTHING. Do not go here.
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August 2015 by Sepp S.
I was exited to have found an off-road shop for all my Jeep Wrangler needs. Unfortunately zone-off-road turned out to be a poor choice. On their recommendation I bought the IPF Headlight conversion kit. Easy installation but they stopped working after three months. After calling them and telling them about the problem, they acknowledged that they knew about the issues with the kit, but didn't bother to tell me when I bought it and also had no solution to the error. Nor were they willing to replace anything even though it's still under warranty. I also bought 5 expensive new wheels and tires. They also installed them. But first they forgot to put in the tire pressure sensor in one tire and then missed to balance the tires properly. After confronting them, I also just got denial and I decided to get the tires fixed elsewhere. Handle with care. Rather order your parts online somewhere else.
