10AM - 6PM
1191 Davie St, Vancouver“Cell care did an excellent and reasonably priced job repairing the screen on my 2018 iPad . After my botched attempt to do the work they were very responsive and literally shed blood (sharp edges!) to do the work for me. I highly recommend them.”
“Mohammed at Clearwest Solutuons/Telus was a big help and patiently explained all the fine details of my new plan and device contracts..It was a smooth process and he was able to answer all my questions in a timely manner, as I only had a short window of time to spend on store.”
10AM - 6PM
1830 W Broadway, Vancouver“This place does same-day repairs. Cost estimates before repairs are accurate, and you get to pay only once the repairs are done. The quality of my phone screen repair is satisfactory. Thank you CPR!”
10AM - 6PM
6510 Fraser St, Vancouver“Excellent & efficient service. Needed a new home internet plan and was given a comprehensive rundown on what would work well for me. On top of that, I needed a more economically sound mobile plan and was got exactly what I was looking for. Bill cut by nearly 1/3 and with even better data limit. Not something I could have gotten just from the app.”
11AM - 6PM
1272 Pacific Blvd, Vancouver“I had been looking around for my phone screen for a while which nobody had it in stock as it’s one of the recent Samsung Flip series phone. I was walking by other day gave this guy a shot and they fixed it in 2-3 hours. Great work Pal and very friendly service. Thanks again!”
“Quick easy friendly and easy on my way within no time. Fixed my screen protector in 5mins. Not a bad cost either...if you have a need check him out (Mohammed is his name)”
“I had a great experience with Cell Universe. Mohammad was friendly, professional and helpful. He fixed the front screen and back glass of my iPhone 11 in less than 2h. I also got a protector screen and new phone case all at an affordable price. If anything happens to my phone again, I’ll know where to go!”
“Great experience. Woman who helped me replaced the broken glass covering my Samsung S20 FE camera on back for just $30. Work was done in 30 mins as promised. Very friendly, Metrotown location.”
“I've brought several phones to these Guys and am VERY VERY GREATFUL...for the integrity and the efficiency that they do when u require there services...I DEFINITELY WOULD SUGGEST them to friends family and foes...ANYDAY...”
“I got my latest iPhone from wirewavesIt is really a very good experience. My money worth it and the sales person Mr. “Shintaro” was amazing . He cleared my all doubts and give the best deal . The way he explained and all , he is a kind and gentle man. Nice meeting him and I thank him personally for assisting meGo and get the new upcoming offers at wirewaves”
11AM - 5:30PM
1980 E 39th Ave, Vancouver“Hands down the best place to pick up a cell phone case in Metro Vancouver. The prices are super competitive and, in some instances, cheaper than a certain Online Shopping monopoly named after a river.I also got a glass privacy screen and had it installed, perfectly, for a very fair price.Highly recommended!”
“I recently migrated to Koodo from Fido and it has been a smooth migration process all thanks to Anu. She went above and beyond to patiently explain to us all detailsWill definitely recommend her services to anyone looking to get a service provider with minimum hazzle and peace of mind”
“The Saleman who sold me mu Samsung wa was super cool, very informed and very honest about which phone suited my needs , I think his mame was Russell ? He is the second in command, and the manager was asking, him his assistant for the all answers,mostly , so I said The badges should be exchanged the other way around ,you should wear manager tag and he be your second because He clearly knows his stuff and he did my data transfer swiftly and I am one happy camper with my new A14 ?”
11AM - 6PM
6111 University Blvd Unit 106, Vancouver“Viet was very helpful in giving all the required info for a seamless transfer of carriers. I would recommend him to anyone looking for the best network provider.”
“I dropped in to ask some questions on a recent promotion, Anupam was there and answered all ... I was able to keep my existing Rogers plan, a new phone with marginal monthly increase (to cover taxes on financing over 2 years), did the the sim card and all data & apps transfer ... he was very efficient and extremely helpful. Thank you Anupam!”
11AM - 7:50PM
418 Main St Unit 100, Vancouver“Koni was amazing help and very pleasant to deal with. She is super knowledgeable and helped me find the best phone plan for myself. I really appreciated her expertise.”
10:30AM - 6:30PM
336 Robson St, Vancouver“I’ve been with Freedom for over 5 years now and they offer great low prices that other companies charge twice as much for! If you are using someone else definitely check Freedom and see the deals your missing out on!”
10AM - 7PM
700 W Georgia St Unit Z019, Vancouver“Rob helped me out to get the only one and only Google 8 pro 256 GB at the same day upon switching over from fido to Rogers. He made it so smooth and professional. The perfect customer service how it should be. I've been to other two Rogers locations one in metrotown and other in Coquitlam center very rude and not helpful agents and managers. Thank you Rob for making things like getting a new phone an exciting and not stressful experience. I appreciate it.”
9:30AM - 6PM
658 Seymour St, Vancouver“I came here to change my plans, and a staff member named Haruka took care of it. Thank you very much for your quick response. I will definitely come here again if anything happens!”
10AM - 6PM
3189 Main St, Vancouver“Went to the store today, Honestly this is my best experience for getting a new phone and plan, as well as Home internet too! Shawn is very knowledgeable and willing to spend time explain throughly for everything you need to know! I will recommend my friend to him if they ever need to get a new phone or a new plan! 5 Star experience!”
10AM - 6PM
601 Robson St, Vancouver“Staff was patient and good-humored, and despite the 2 hours needed, they solved my connectivity problem with creative and dogged approach. Thank you, Jennifer! ??????”
10AM - 6PM
481 Robson St, Vancouver“I had great service here from Ahmed. This is the Fido Flagship store but they now also serve Rogers customers. I purchased a new phone and plan from Rogers the night before and asked for same day pickup of my phone which usually means within 1-3 days. Less than 12 hours later I walked out of the store with my new phone and new plan set up thanks to Ahmed who was very efficient, professional and friendly. You've won yourself a new customer - great customer service experience and I really like my new phone on a fast 5G network! Recommended!”
“I wanted to express my gratitude for the exceptional service I received from Freeman. He not only assisted me in upgrading my device but also guided me seamlessly through the entire process. Freeman's kindness, friendliness, and utmost professionalism stood out. His dedication went above and beyond, making me feel truly special. I was so impressed that I ended up purchasing all my accessories from your store. I highly recommend Freeman and believe he deserves recognition, perhaps even a raise, for being such a valuable asset to Freedom Mobile.”
10AM - 8PM
1143 Robson St, Vancouver“As a long term Bell Mobility subscriber, due to their incompetence we were looking for a different cell provider, enter Telus. The service rep that helped us was Anish, he was fantastic. He resolved all of our issues in moving from Bell to Telus. The service that Anish provided was incredible, I actually told him to walk up the street to Bell and give them customer service training. Well done Anish!”
“Amazing customer service experience. My issue with my earbuds was listened to, and is being fixed at the moment. The Genius advisor also noted an additional issue with my account and offered to help fix it. I appreciate the initiative here!”
10AM - 7PM
515 W Broadway, Vancouver“Walked in today, and Jake was extremely helpful. Explained everything about my previous plan, answered all my questions and helped to find a new plan. Very glad and pleased. Thank you, Jake!”
10AM - 6PM
779 Thurlow St, Vancouver“I have had terrible experiences in this store many times due to policy and ID issues from our benevolent system yet the last time I was there a man clerk totally spent time and did his job . Props man. Thx”
“Visited the store to change my phone plan. Umang was really helpful, he found a plan that fitted my needs & that was great value. He was very professional, explained things well & ensured the switch over was seamless. I would 100% recommend this store for its great customer service, and for ensuring you walk out with a plan that fits your usage.”