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10AM - 7PM
1191 Davie St, Vancouver
Mobile Phones
“Mushrraf was super helpful. I thought I had lost my phone number, but he dig a little deeper and recovered it. This means a lot to me because it is a number I have had for a long time. I am very grateful for his help.”
“We had such a great experience on Sunday with Nigel!! He stayed an hour after closing to help us purchase and set up a new phone. He was kind and friendly and valued us as customers. I have not had a great experience like this in such a long time! Thanks Nigel ☺️?”
“Mr. Wasi is amazing! He successfully repaired my iPhone 13 mini that was said to be impossible to repair at the Apple Store. I am very grateful to him. I highly recommend him. Thank you.”
“Really great guys working in there, helped me out bunches when I was getting my older phone screen replaced and didn't judge me for not wanting to toss my phone. Highly recommend!”
10AM - 6PM
1830 W Broadway, Vancouver
Mobile Phones
“I had very terrific service when I went to the West Broadway location. AMOL Was very efficient and friendly and even gave me water while I waited as he had to transfer data, etc. Thank you”
10AM - 6PM
6510 Fraser St, Vancouver
Mobile Phones
“Manpriya and her staff were amazing helping me. They were patient, they took their time to help me through a very stressful situation. Hands down five stars one of the best customer service I ever received.”
“Great experience. Woman who helped me replaced the broken glass covering my Samsung S20 FE camera on back for just $30. Work was done in 30 mins as promised. Very friendly, Metrotown location.”
11AM - 6PM
1272 Pacific Blvd, Vancouver
Mobile Phones
“I recently visited CPR Cell Phone Repair to get my camera fixed, and I was thoroughly impressed with their service. The staff was professional, knowledgeable, and very friendly. They explained the issue clearly and handled the repair efficiently. My camera works perfectly now! Highly recommend this place for any camera repairs or maintenance needs.”
“I had a fantastic experience with Zeyu while selecting a wireless plan. He was incredibly helpful and took the time to understand my needs, guiding me through the options available. His knowledge and friendly approach made it easy for me to choose the perfect plan. I truly appreciate his excellent service and highly recommend him to anyone looking for assistance!”
“I would like to express my gratitude to this center for the excellent services they have provided. One of your staff members, Koni, has been incredibly helpful to me. She is exceptionally patient and always takes the time to answer my questions thoroughly and calmly. I would like to extend my special thanks to the center for hiring such a skilled and patient individual. I also want to thank Koni for her professionalism, patience, and kindness”
9:30AM - 6PM
658 Seymour St, Vancouver
Mobile Phones
“I went into Phonebox for a SIM card and spoke with Yuki - she was very personable and knowledgeable! If you need an affordable sim for your phone while in Vancouver, get with Yuki at Phonebox on Seymour.”
11AM - 5:30PM
1980 E 39th Ave, Vancouver
Mobile Phones
“Hands down the best place to pick up a cell phone case in Metro Vancouver. The prices are super competitive and, in some instances, cheaper than a certain Online Shopping monopoly named after a river.I also got a glass privacy screen and had it installed, perfectly, for a very fair price.Highly recommended!”
“I've brought several phones to these Guys and am VERY VERY GREATFUL...for the integrity and the efficiency that they do when u require there services...I DEFINITELY WOULD SUGGEST them to friends family and foes...ANYDAY...”
“My wife and I visited this location to inquire about our Telus plan as we are moving out of the country. The staff here were outstanding. They went above and beyond to thoroughly address all our questions and concerns, providing us with the best options for our situation. Their incredibly friendly and genuinely helpful attitude made us feel wonderful by the end of the interaction. Thank you very much. This is what exceptional customer service looks like.Vadim and Marina”
“Ishan and the Mobilists Team are always pleasant, know their products like no one else, make suggestions leading to customized plans that assure you leave the shop satisfied. Been a client for over 12 years. - And you'll enjoy the Optimum Points bonuses. - Thank you Mobile Shop”
10AM - 6PM
3189 Main St, Vancouver
Mobile Phones
“Yen (store clerk) is such a wonderful worker, he stayed open about 20 mins past just to ensure that I could download google maps, what wonderful customer appreciation!
Yen also gave me discounts on my items I purchased, he was very kind, a great person!
I highly recommend this location!”
“When I visited Amazon to return the item, they handled it even though they were busy. However, they will not accept your package unless you have paid the fee in advance and attached a label. He told me that there was one Japanese staff member working there.”
“Viet was very helpful in giving all the required info for a seamless transfer of carriers. I would recommend him to anyone looking for the best network provider.”
10:30AM - 6:30PM
336 Robson St, Vancouver
Mobile Phones
“I recently ordered a new iPhone and watch from Freedom Mobile, and I couldn’t be happier with the experience! The customer service was exceptional from start to finish. The staff were friendly, knowledgeable, and went above and beyond to make sure everything went smoothly. I’m 100% satisfied with the support I received and would highly recommend this store to anyone looking for top-notch service!”
11AM - 7:50PM
418 Main St Unit 100, Vancouver
Mobile Phones
“I want to commend the service I received at the gadget world, I needed several things and I wasn't feeling very well and the sales representative, Harry assisted me on that day. Excellent customer service!!!?”
10AM - 7PM
481 Robson St, Vancouver
Mobile Phones
“Lost my phone and the store manager Lee, helped me out with a new phone really quickly. He was kind and professional and it was quite obvious that he cared while engaging with me”
“I've been here 2 times. I had the best service ever. David J. helped me the second time, friendly efficient, gave me all the details. I loved it! I wish other service providers were at least half as good as they are.”
10AM - 7PM
515 W Broadway, Vancouver
Mobile Phones
“My difficulty (getting my number ported from other company to Fido) was finally solved, in person, by Hridaya at the Fido Store on Broadway at Cambie. She found the solution I needed after three different Fido customer service people were unable help me over the phone. Thank you Hridaya for the fast and courteous service!”
10AM - 6PM
601 Robson St, Vancouver
Mobile Phones
“Jennifer is the best! She applied all the possible discounts and provided all the relevant information. When we ran into an issue, she said please go ahead, I’m not going to make you wait all day here. I left, then received all the confirmation within a couple of hours. It was all so easy. Thank you Jennifer, all the best to you!”
10AM - 8PM
1143 Robson St, Vancouver
Mobile Phones
“As a long term Bell Mobility subscriber, due to their incompetence we were looking for a different cell provider, enter Telus. The service rep that helped us was Anish, he was fantastic. He resolved all of our issues in moving from Bell to Telus. The service that Anish provided was incredible, I actually told him to walk up the street to Bell and give them customer service training. Well done Anish!”
“I am a regular visitor to the Robson & Thurlow branch in Vancouver over many years.
Every time Jackie Zhou and Benson (unknown last name) provide me the best service. They are welcoming,attentive and have great communication skills. Instead of making quick sales, they were interested in offering genuine help and demonstrate great knowledge about the products to help me find the most suitable phone and plan. After sale,they continue to display patience and a willingness to answer questions and resolve problems.
When I was purchasing a new phone, Jackie went the extra distance to locate and arrange the purchase at the promotion price of earbuds which were not in stock at his location.
I am impressed with the positive attitude of Jackie and Benson. They make customers feel honored and valued.
I will continue visiting this store and I will continue recommending it to others.”
“I didn’t receive a paper receipt and I was not offered one. I wanted to put the iPad on monthly payments but this option was not offered so I had to pay the full amount. I found the staff to be somewhat inattentive.”
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“Great staff who are knowledgeable and quick, while not being pushy or rushing customers to make a decision.
This is definitely a place where the customer comes first, even compared to other fido stores.
I would recommend anybody looking for a phone/plan or even existing customers who.need help to go and visit this location primarily if at all possible.
Thank you Manpreet”