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October 2024 by Ken Jackson
Skip this place.
The attitude from the French guy was another reason I would never recommend.
Arrogant, rude and don't carry near what online says they have in stock.
I would never give them a penny.
The marketing team have asked me to provide further details in hopes of rectifying the difficulty. You only have to look back at your store reviews over the YEARS to see the problem is snotty staff. What more do you need?
It is obviously a reoccurring problem.
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October 2024 by Chef Menajem Peretz
1000 times in Granville Island but first time visiting this store. Small but they have a bit of everything, I am a Malbec lover, and to my surprise the collection is great. It is a bit over price, but I guest this come with the location.
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May 2024 by alexander viol
Amazing selection of non-alcohol wines and traditional wines :)
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March 2024 by 木村優介
They had a large selection of items, and they were very kind to me even though I wasn't good at English.I heard that the three recommended red wines are shown in the attached image.I'm looking forward to drinking the Le vineux pin red wine I bought when I return home, as I haven't seen any reviews in Japanese.
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December 2023 by Seattle SH
What a great experience! I was there celebrating my 25th wedding anniversary and wanted a good champagne for our dinner. The clerk was so nice and recommended a reasonably priced sparkling wine, telling me, "It would put a smile on my face." It did! It was lovely, and even my husband, who doesn't like bubbles, thought that it was tasty. My only regret was not going back to get more. Thank you for helping me and helping my smile.
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November 2023 by Marco Polo
Extremely rude staff.I entered the store. Two men behind the cash register. Neither said "hello" or acknowledged me, even though the place was empty (I now know why). I had to say "hi" to them. When asking about a product, I was met with an ignorant reply (from a man with a French accent) along the lines of "no, that product is from [x]", which, to that, my reply was, "you don't import?". A simple, "no, we don't carry it" or "maybe try [x]" would have sufficed.Honestly, I wish I read the other reviews. They are right. If you would like a great selection of products with genuine, non pretentious staff, Legacy Liquor, just down in False Creek is hands down better.
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October 2023 by Gabriel Quirarte
Great store but surprised by the lack of customer service. Their staff was surprisingly rude without a reason.
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October 2023 by Aldo Garza
Excellent ambience, great friendly staff. Not a fan of the spirits :(
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June 2023 by Vancouver Reliable Door Repair
Rude staff.
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April 2023 by Emily L.
Great wine selection and service. I went to the cashier directly for some recs. I got one bottle at a good price and I was on my way. It was a local wine and paired well with my goodies from across the street.
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November 2022 by Brandon F.
Selection was great but they need to make sure their bottles are priced correctly. Took a bottle of Fleurie to the counter that was labelled $39 only to get charged $49 for it. When I asked about the price difference I was told "the bottle was labelled wrong. $49 is the correct price." That's a bad look. If it's a $10 difference just own the mistake and honor the price on the bottle. Otherwise it feels like you're just making up a price based on however you're feeling that day.
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September 2022 by Greg T.
Wonderful place to explore a wide selection of wines from around the world - great variety and lots of local choices too
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September 2022 by Kevin M
Staff was busy, but nice. Good selection
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September 2022 by John Doe
Had a great experience here!Staff were super helpful.
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August 2022 by Tim Cressman
Staff is pretty reliable at either ignoring you or failing to show any appreciation for a customer spending money in a business which inflates prices more than their competition.Liberty staff at their Commercial Drive or 8th and Cambie locations at least have generally good customer service practices. That makes me feel better for paying overvalue for wine.