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June 2024 by V Samsonoff
My wife and I visited this location to inquire about our Telus plan as we are moving out of the country. The staff here were outstanding. They went above and beyond to thoroughly address all our questions and concerns, providing us with the best options for our situation. Their incredibly friendly and genuinely helpful attitude made us feel wonderful by the end of the interaction. Thank you very much. This is what exceptional customer service looks like.Vadim and Marina
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May 2024 by Nhu-Trang Nguyen, DMD
Dinesh, the sales manager gave me very good service.He explained everything very well.Thanks again.
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April 2024 by Dammika Priyadarshasna
“Anu from Koodo was amazing! She helped me get my new connection smoothly. She was really nice and knew her stuff. I’m really happy with her service!”
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April 2024 by Sara
Privacy breach - We got a prepaid number and we weren't told that these numbers are recycled. We received constant calls and messages from India during the day, in the middle of the night and at 5 in the morning. We went back to the location and the reps there were reluctant to help us. They didn't even apologize. Had a very bad experience and I've been a koodo customer for over 10 years.
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April 2024 by Paul E. Marquis
The guy entered the wrong PIN which caused hours of disturbances and anxiety of not being able to sign in
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April 2024 by Derin Joy
I have been a Koodo customer for roughly about a yearBeing a newcomer to BC I have previously used plans from many other providers like Fido and Freedom but the exceptional support and service provided by the team at this store is really worth mentioning. Their patience in explaining the contract details and what we are signing up for is something I have not seen at any other stores so if you are a newcomer looking to get on a reliable phone connection with peace of mind I would highly suggest to reach out to them
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April 2024 by Divya Daniel
Excellent service! Anu Rosebell was very professional!
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March 2024 by Prabhjot Kaur
I went to get a new comer plan, as i am new to canada. Had a great assistance from Anu , she guided me completely, i am fully satisfied with the services. Got a great offer and really happy to be a Koodo user.
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March 2024 by Harshrit Singh
Went in for a the new promotion plan on Family day. Got a superb plan from thier teller. Anu helped us a lot to identify the correct plan as per our needs and did not try to over sell was very genuine.
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February 2024 by Marcin Wozny
Rohit I, he gave me and my partner great promotions for the next couple months that we staying in Vancouver, a real life saver. If you looking for good cheap promotions come to koodo telus and find Rohit.
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February 2024 by Simply Lost
Great customer service. Definitely recommend.
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February 2024 by Michael Twamley
Rohit was amazing at getting me an amazing at getting me a great deal and supporting me when confusions arose. 10/10 customer service, helped me in a pinch when I lost my phone and get me a better deal at the same time!
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January 2024 by Amritha Muraly
I recently visited the store and had a fantastic experience with Anu.she provided excellent assistance,demonstrating thorough knowledge and a proactive approach.
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December 2023 by Arun Mathew
I recently migrated to Koodo from Fido and it has been a smooth migration process all thanks to Anu. She went above and beyond to patiently explain to us all detailsWill definitely recommend her services to anyone looking to get a service provider with minimum hazzle and peace of mind
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December 2023 by Johny Mathew
Great service by Anu. She helped me in all the way through.
