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November 2023 by yuanhao ju
People answering the call has no patience and rude. Go somewhere else
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September 2023 by Cupid Leung
just drop-by in a rainy day / received warm and sincere reception that ever / with over twenty years living in Vancouver / now ; I found the right onetoday is Labour Day[[ a girl came to say "Hello" ]][[ to me this afternoon ]][[ at the grocery store ]]I am a mid-aged woman /I recalled my memory of hersweetie face, she is " Ka Hing ",she works in Vancouver,ICBC AutoplanShe prepared my car insurancerenewal two months ago.Her patient and tidiness ;gave me a very good impression.I feel I am young again. This isgood to bring my car back to her next year ...
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September 2023 by Lydia Wong
2023 July 4thAwesome ...high efficiency /I recalled the words" time is money "my time was saved /with professionalservices / comfortableto go there in future ...=== === === ===2023 September 2ndSuper Saved My Money($600+) this yearI had my ICBC car insurancerenewal in JulyNow ; a hard copy in my car,and a soft copy in my iPhonewhich was sent to me by e-mail.The high efficiency and clearexplanation from last time ;I decided to have my house'sinsurance shift to this company.Same right manner received.Evaluation replied to my e-mailaddress fast and easy understanding.With a comparison of last year,($600+) was saved. I am delightedto share this experience with you ...
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June 2023 by Yohan B. Sanchez
Always have had a great experience at this location until my most recent visit. The woman who assist me made my insurance renewal experience the most unpleasant and unwelcome. Very disappointed about my last visit and the lack of professionalism shown by this person.
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November 2022 by Dennis Atanasov
The staff are very welcoming. And a very feel good atmosphere. Keep up the great work! Thank you.
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October 2022 by Edward Lau
They offer excellent, friendly and efficient service. That is why I renew my insurance policies with them every year.
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October 2022 by UNKNO WNBOY
Quick,Fast and well versed in what they do. If you are looking for ICBC insurance,registration or transfer this is the right place convenient and on the main road.
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October 2022 by Keishin Tamaki
Kind and efficient staff. My recent visit here was on a packed Sunday morning when they just opened. They handled everyone very well and everyone there seemed happy.
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September 2022 by Robert Mogensen
Huge props to Ka Hing Cheung for finding me a Travel Insurance Policy when even my long term provider turned me down!If it wasn’t for Ka Hing and her depth of knowledge in the insurance business, I would not being heading to Morocco next week. Thanks a million Ka Hing. You truly saved the day for me! Much gratitude. ???…………………October 21st, 2021Once again Raymond and Ka Hing Cheung have gone above and beyond. Today they made me look like a hero with a mortgage client by pulling together a complicated policy after my clients carrier dropped the ball the day of closing!I can’t say enough about this team. Do yourself a favour and call them for any insurance needs.Robert Mogensen - Mortgage Broker
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September 2022 by kh c
King Insurance helped me renew my ICBC car insurance on the phone. It was quick and only took a couple minutes to review and confirm the coverages. We emailed twice and I received the policy by ExpressPost in two days. It was very quick and convenient. Easiest renewal ever! Thank you!
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September 2022 by Kimberly Le
Thank you to Ka, she is really on top of her job. She has saved me waiting in line or time on the phone with ICBC, I had some issues that were not resolved, however, Ka immediately rectified. She went far and beyond to resolve and within a timely manner was so attentive. Very fast, excellent communication and very knowledgable! Highly recommend KA INSURANCE SERVICES. Thanks again- I really appreciate your service.
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September 2022 by Victoria House of Music
The fact that you can renew your ICBC insurance over phone and email is such a time saver but what makes it truly the best place is Ka Hing! She is simply awesome! She is so knowledgable and every time I had to make a change to my policy, she did it blazingly fast! Highly recommended!
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September 2022 by M C
First impression was great but ended up not very well.Was there to transfer ownership of vehicle as the seller recommended this location. Raymond at first was very professional, courteous and eager to help. He even lend the seller screw drivers to remove his old plate upon knowing he did not have any tools with him.Things went the other way when we told Raymond we wish to not have comprehensive and collision included for a 10+ year old car. He then told us to not come back and go to another insurance broker next time. After the paperworks were done, we asked him politely if we could also borrow the screw driver to put our new plate on. The answer we got was “NO”. At that point we just thanked him for his help, took our new plate and left.To sum it up. We went there and got what we wanted done. Will definitely take his advice and not come back. Would not recommend.
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September 2022 by Toshi Shimoida
Very responsive. Any time I have inquiries about my insurance they answered speedily. They provide professional service. I was able to do all my paper work by phone without going to their office. Subsequently they emailed and mailed all my papers and number plate stickers.
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September 2022 by Yu Hun
I responded to the email renewal request to renew my ICBC Car Insurance. The renewal was done quickly and professionally by phone to confirm if there were changes to the coverages of my car insurance policy. Quick and informative service, very knowledgeable. Just renew by phone and email. It took 5 minutes, and the insurance policy was delivered by ExpressPost, with a tracking number. Clear explanations of coverages. 5-star review from me.
