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November 2023 by Carson Ting
Love this store! So many amazing time pieces and make sure you talk to Charlie! He is a walking encyclopedia of horological history. Friendly and knowledgeable staff that’s passionate about their products.
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May 2023 by Jade Yue
SAs there are very friendly and knowledgeable. Great experience.
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November 2022 by Tom Favale
Rarely write reviews but felt compelled to after talking watches with Charlie for a little under an hour. One of the best boutique experiences I've had from ANY brand—the perfect mix of professionalism and knowledge all delivered in an approachable package. Didn't end up making a purchase today but will absolutely be giving these folks my business when the time comes!
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November 2022 by Michael H
The best watches in the business! Charlie is friendly, inviting, and knowledgeable.
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November 2021 by Lucky Uppal
Thank you to Rob and Charlie for the great customer experience. My wife and I came to JLC to buy a watch for myself. We were not disappointed, I bought the JLC Reverso large duo face. Rob was great to deal with and the knowledge that Charlie has, about all watches, is amazing.We'll definitely go back and see them again for my next watch. Thank you again Rob and Charlie for the beautiful watch and phenomenal experience!
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November 2020 by Dee Luo
hi, is there an email that i am able to contact with?
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November 2020 by carlhaluss
This is all about what a first class watch shopping experience should be! I was introduced to Charlie by dear friends yesterday, and we had a wonderful time chatting and looking at many of the amazing JLC watches. Humble, professional, knowledgeable and fun. Buying a new watch must first and foremost be fun. We were also assisted by charming Grace and Esther. I got to see - and purchase - a grail watch. Visiting the JLC Boutique on Alberni Street here in Vancouver is a must for any watch lover, or anyone else looking for a special timepiece!
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November 2020 by Keegan Stoyles
While I didn't end up purchasing my time piece from JLC, Charlie was by far one of the most knowledgeable and pleasant sales reps I dealt with in my search process. Very patient and able to explain everything in great detail. Highly recommended.
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November 2020 by Sam Chen
The woman here (sorry I've lost your card!) is very professional and friendly. Gave us a tour to all the different models and asked if we wanted to try several of them on. A very good experience indeed.
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November 2019 by Jason WD
Lovely friendly people. Let’s see if they can fix my watch!
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November 2019 by Gloria Yates
This stuff is lit.
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November 2019 by Longsheng Liu
Very good customer service, Charlie helps me to get what i want, high efficiency and professional, it is a very happy shopping experience with Charlie, ????
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November 2017 by Rob Livingston
Most current models represented . knowledgable staff. Store is very quiet so you get good attention. Understated timepieces for those in the know.
