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February 2024 by MHC Chang
Been coming here for over 20 years and this place feels like home. They definitely answers every question I have about maintaining my home and the yard. Friendly and knowledgeable staff who had worked there forever. Will is patient and helpful with my questions about my lawn. John helped me hunt for items around the store and patiently explained the what when why and how. Jocelyn has the warmest smile and so helpful! I hope Hewer Hardware stays around forever. It is such a gem in today’s world.
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November 2023 by Karen Ingram
I love this store.
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October 2023 by Morgan Walker
As a owner of a construction company and working in the area chose to go get some items for local job show up at 915am staff member tells me I have to leave the store they are not open caught off guard I asked is it not 915am and you open at 9am he said usually but none of the other staff showed up so I have to ask you to leave great business now I will make the drive to spend my $1500+ anywhere but here owners should know how this place is being run
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October 2023 by Denis Henry Hennelly
This place is criminally overpriced. I went in to have a couple keys copied - total cost $13.49. Apparently they charge $5.99 per key! Blight's Home Hardware on Dunbar charges $3.99. Gandy's Home Hardware on Broadway charges $4.29. Coe Lumber on Broadway charges $3.95 I'm fine paying a little extra for the conveniences of a local hardware store, but there's a line that can be crossed where the upcharge becomes taking advantage of the community. That's where Hewer is. All the local options are behaving in a more decent and reasonable manner to their customers. Never going back to Hewer for ANYTHING. You've lost another customer.
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July 2023 by Adrian Walsh
Great location. Very helpful staff and nice to talk too. Much better than going to the bigger places. Ants gone in 2 days thanks to their advice!!!
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June 2023 by Dan Gleadle
I looked up where to buy play sand for a project I was undertaking (filling a new umbrella stand) and found some at Hewer Home Hardware, priced at $8.69, and in stock. Arrived and when I went to pay the cashier said it would be $9.99 plus tax. I mentioned the website price was lower. It was the exact same item. She said no, we charge the $9.99, and it does not matter what the website advertising is. I paid but went away unhappy. It's not about the small price difference, but rather the misleading advertising.
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May 2023 by Hussein Canoe
I bought a few things from this hardware store, which I didn’t not end up using and they were in the same condition that I bought them (new). As I am returning the items, the front old asian cashier lady did not like that I was returning my items and was just being rude and dismissive. I bought some electric tape from a different store from the same chain which I had on me with the receipt; I asked her if I could return the electric tape and before I could even finish my sentence, she responded with a “no we don’t carry this”. I was surprised and asked her “you don’t carry electrical tape in a hardware store?” Which she just responded with “yes” and walked away. I walked around the store later looking to buy a lock and to my *surprise* they carried the same exact tape that I had. Anyways, it’s disappointing to see a person with this type of attitude working there when everyone else was great and helped me out in the best way possible.
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November 2022 by Paulina Vu
Love this store. It has a small town vibe and very friendly staff that make it welcoming and warm. I don’t usually leave reviews, but the owner, Bernard, was so helpful to me and my partner and I wanted to share. We needed some stuff pack/wrap up a bike for a flight and he was incredibly friendly, helpful and generous. The rest of the staff seemed so friendly as well! Very kind experience that I’ll always remember.
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November 2022 by Devin Golets
Bernard (the owner, I think) was the nicest guy ever. He helped me as soon as I came into the store and was very patient with my requests.
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April 2022 by Joel Bradley
Selection is limited compared to the home improvement warehouses, but the location is handy, pricing is competetive, and in the hardware store tradition, staff is extremely friendly, helpful, and attentive.
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April 2022 by ifournier96
Super friendly, professional but sweet and laid back staff, super helpful and knowledgeable and went out of their way to help me to find exactly what I was looking for without me even asking them to! They also have the cutest displays all the time and in my opinion the best lil garden centre in the area. Will definitely be making this location my “home” hardware :-)
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March 2022 by Rowyn
love this location!! friendly staff and great selection. love it when they put the mushroom frog in the window haha
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February 2022 by S
Will was very nice and pleasant to talk to, patient and knowledgeable in the electrical department. He helped me when I came in to buy a old ballast for my fluorescence light fixture, when he informed me that they had quit making this brand for over 10 years (to my surprise). He helped me with the proper replacement and when I got home to install it. Everything worked out fine. Thank you Will.
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December 2021 by J C
First time to shop at Hewer Home Hardware and highly recommended. Friendly staff and very helpful. Staff helped me bring bags of mushroom compost to my car. He was super friendly and courteous. The store looks small on the outside but there are plenty of products inside the store. Store's covid protocols are in place with alcohol hand sanitizer outside the door for customers to use and physical distancing when lining up to pay.
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November 2021 by Alice F.
My elderly mother phoned the store regarding a specific type of small heater. She was assured that there were many heaters in stock that would suit her needs. My mother has been trusting in Hewer Home Hardware for many years. Upon arriving at the store we spoke to 3 different employees about heaters, their knowledge was politely negligible. It was up to us to read all of the boxes and try to figure it out for ourselves, the conclusion was that there was nothing appropriate in stock. It is annoying enough to be misled, but when you are elderly, with mobility issues, and have trusted a business for 30+ years it is extremely dissapointing.
