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August 2024 by Ádám Zakar
I've been here 2 times. I had the best service ever. David J. helped me the second time, friendly efficient, gave me all the details. I loved it! I wish other service providers were at least half as good as they are.
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June 2024 by Pau Sanabras Garrido
David offered me the best help I ever received from an Internet provider, and did so out of his own will and in a friendly way. Highly recommend it!
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April 2024 by Helene Janody
David provided us with an excellent service. He listened and immediately understood the issues we were having. He took the time to review everything with us and made sure all our questions were answered. We left very satisfied and happy to have chosen Freedom as our cell phone provider.
Thank you again David for all your help, we really appreciated it.
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March 2024 by Наталья Махмудова
Super ???
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March 2024 by Laura Thomsen
I wanted to express my gratitude for the exceptional service I received from Freeman. He not only assisted me in upgrading my device but also guided me seamlessly through the entire process. Freeman's kindness, friendliness, and utmost professionalism stood out. His dedication went above and beyond, making me feel truly special. I was so impressed that I ended up purchasing all my accessories from your store. I highly recommend Freeman and believe he deserves recognition, perhaps even a raise, for being such a valuable asset to Freedom Mobile.
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March 2024 by Midnite Koffee
Super helpful and saved me some money in the long run
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March 2024 by Benjamin
I have been here since the company was named WIND - I am constantly pleased by the service and these people here at the Pacific Center Mall are very professional - got a problem they have solutions - I fully recommend Freedom Mobile
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February 2024 by katerina quiroga
The greatest location in Vancouver!! Freeman, the best cellular representative I’ve had the pleasure of seeing, was a massive help today. Not only was he very knowledgeable, he was very personable and friendly as well. He made our experience fun and enjoyable. He ensured everything went smoothly and gave great advice. Will solely be visiting this location from now on and I recommend others to turn to him for all of their phone related needs. I’m very thankful for his help today and I cannot express how truly happy I am with everything he’s done
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November 2023 by Paweł Durałek
they lie to sell a more expensive offer, if someone does not know the online offer, they take advantage of it
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November 2023 by Richard Dopson
Kory and Arash are always most helpful.. much appreciated
Richard
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November 2023 by Kathy Chang
The tall Asian fellow working there evening of Nov 30, 2022 is the laziest employee I've ever seen. He is not approachable, rude and acts like he doesn't want to be there.
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October 2023 by Tin S
Bad customer service
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October 2023 by Swee
The customer service was exceptional, as the sales agent name, Freeman kept me updated throughout the entire process when I had encountered the service interruption for my phone line a couple days. He support team responded promptly and professionally. Overall, my experience with Freedom Mobile located at Pacific Center downtown Vancouver was outstanding.
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August 2023 by Kathleen Grasmann
A big thank you to Arash, manager, who set me up with a new phone and tablet (6 months free) upgrading my plan (at the same monthly charge) from 2014. Very happy Freedom Mobility customer ?
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April 2023 by Phil Murphy
The tall Asian fellow working there evening of Nov 30, 2022 is the laziest employee I've ever seen. He is not approachable, rude and acts like he doesn't want to be there.