-
December 2023 by Carol MacLeod
I visited this store when I was in Vancouver recently and had a great experience with a sales person Victoria who was warm and con-tactful. She is a good listener and had great suggestions for me and I am delighted with my purchases. I highly recommend asking for her if you have had ‘unhappy’ experiences at this store!
-
September 2023 by Christine De Long
Great service... I tried my choices on first... which I hate doing but was encouraged to do so, and she was right .Lovely sales attendant. Thanks!!
-
July 2023 by Nadia Carvalho
I find the service very uneven. I can't tell you the number of times I've gone in there, and I've been ignored, and that's never a good feeling. Each time, I would leave without buying anything. Once they know you though, then their service is great.Perhaps Eileen Fisher needs to look at their staffing model and consider adjusting it? Perhaps there are too few staff on most days for a store this size?
-
November 2022 by Kirk Chantraine
Very nice staff and wonderfully soft clothing.
-
November 2022 by Cindy Schreyer
Every time I go in the staff are great . Sometimes I like to just look and not be bothered by anyone and not feel smothered. They say Hello and off I go to find a jewel to add to my collection . I started out with one or two pieces and now my whole wardrobe is Eileen Fisher. Very good quality . My family buys me gift certificates at Christmas . So I am due for a January shop. Thanks Eileen Fisher and all your staff for making me feel sooooooo good .
-
November 2022 by Susan Telfer
They are fabulously helpful both in person and on the phone. They easily mail items to me out of town.
-
November 2021 by Karen Dixon
Excellent customer service & best to look at new arrivals
-
November 2021 by Craig Rodrigues
My wife's favorite store...
-
November 2021 by Maureen Parker
Was really looking forward to visiting my first stand alone EF store.Wow…such poor customer service. Ignored completely, I get better service in department stores and that isn’t saying much. Very disappointed and won’t go back.
-
November 2021 by Janet L
I agree with the reviews on Yelp about this store and the attitude of the sales staff. I don't fit their demographic client group but I'm still a customer nonetheless. I went into the store to browse as I like their simplistic designs and no one acknowledged me or asked if I wanted assistance. They were all busy catering to their target group.I will not be shopping here ever.
-
November 2021 by S.Catherine
Great overall customer shopping experience. Great quality pieces to reflect that timeless elegant look.
-
November 2020 by Kat C
Great service! Amazing clothing and I just love it there.
-
November 2020 by Sarah Chu
Great clothes and had really amazing service from the staff!
-
November 2018 by M S
Great clothes, HORRIBLE STAFF! My mom and I have both shopped here a number of times now and the staff have been SOOO condescending, rude and snobby. We have both made large purchases at Eileen but now we avoid shopping there because the staff are so awful. There was one younger woman who worked there that was helpful but the older female staff, especially the heavier set woman with short white curly hair with the loud jewelry was shockingly rude. I have never been treated so poorly in a store in my life.
-
November 2017 by Svetlana Lopareva
Always comfortable and good quality clothes
