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February 2024 by Paul Priest
An employee at this store was very helpful with a DHL shipment I was expecting from Gothenberg, Sweden. I had received notification that I needed to pay import duties but I didn't know how to do it, or where the package was being held. The employee check the system and told me the package was being held at the airport and gave me a contact number for DHL. Once I paid the duties, I returned to pick up the package and though I arrived a few minutes after closing time, the employee opened the door and gave me my package. Now I know the routine.
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June 2023 by Tanya Greeno
This place always works well for me. And the company in general is quite timely and good at updates
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November 2022 by Katy-Lynn Faris
Terrible customer service, absolutely unprofessional and hang up on customers. Avoid if you can.
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November 2022 by Fabiano PS
Every time i need to send something via DHL i use this location, good one
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November 2022 by AJ Banares
Pls avoid Their Western Union service
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November 2022 by Vjačeslav Frasyňuk
Helpful and kind personal.
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September 2022 by Phil P.
Great service, very friendly and help staff. I go there not to often but when I do need something copied they are my go to place. Prices are reasonable. Certainly less than the prices at the UPS store or Staples. They do rent P.O. boxes out for those that may need one. They also offer shipping with numerous International carriers.
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January 2022 by Bruce B.
They stole my GST cheque. It was marked for pick up - and they claim it was marked for shredding.
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June 2018 by jemf8391
I experienced multiple disappointments with them. For one, I should have never been charged for a key since I was leaving the area and was going to have mail forwarded. When I called to ask if I had received mail, I was told there was a charge for this which is petty & ridiculous. I gave them a new address to forward my mail to, and yet mail was still sent to an outdated address. When I mailed the key back to get the deposit back, they claimed the key wasnt in the envelope which is a lie.
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April 2018 by cdch3397
I dropped off a package to be sent to the US with FedEx on Friday. On Wednesday I discovered that the package was still sitting at the store even though I paid for overnight priority. I used the tracking and discovered it was ready for pickup in Vancouver. I called and they were confused. They mixed up my outgoing package and thought it was incoming. Absolutely incompetent not shipping my package and holding it thinking it is ready for pickup.
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February 2012 by mailvan
A Mail Box in. . . Vancouver, BC, Canada can be Your Permanent or Alternate Address - No Matter Where You Are!