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March 2024 by Greg Wiecko
We had a wonderful experience in David Yurman. Our wedding anniversary is coming and being on vacations from a small US city we were shopping for a diamond ring in Vancouver. Sells representative, Ms. Kendy Chan was the most helpful in finding exactly what we were looking for. However, at some point it became obvious that we will not make a purchase in Canada (12% tax rather than 6% and possibly duty on the border). Regardless, she gave us the most of attention. After returning to the US, we ordered the same ring from New York city. We were very impressed with Ms. Chan’s fantastic customer service and her dedication to David Yurman and its customers. Thank you Kendy. Thank you very much.
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March 2024 by Poppatapir
I had a great customer experience with Jessica and the team behind the scenes! I had a piece sent away for repairs. The process was seemless and I hope to do business with her again! The jewelry is gorgeous and the staff are wonderful to work with!
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January 2024 by Jeric Ross
Bought two bracelets from them over the holidays!The staff was super nice and knowledgeable. My SA was Claire. She managed to order me the green bracelet just in time before Christmas!I ended up returning one of the bracelets to which they were very much understanding. I exchanged it for the pave diamond instead.Highly recommend the location and ask for Claire! She was super helpful.
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February 2023 by Micheal Petrelli
My first purchase experience was amazing. All of the staff were attentive, patient and kind. Jessica has gone above and beyond for me in choosing the right item and general updates with my order. I highly recommend asking for her assistance.
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January 2023 by David King
Nice designs, but appalling policies in regards to backing their product. Bought a silver and diamond pendant that looked like it went through a war zone after two weeks. They use some sort of coating on it that scratches and tarnishes easily. In any case they wouldn't do anything, nothing, even when I said I'd exchange it for the more expensive gold version.
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January 2022 by Adrian Alblas
Very nice jewelry and people that work here. I got my wife very original and beautiful engagement and wedding ring here. Thank you Tiffany for always great service:)
