Terrible customer service. Not willing to respond to any inquiries, left me hanging for weeks. Never provided any real answers, had to go out and buy replacement gifts since nobody could tell me what happened to my order or assist me to find a workaround.
February 2023
I would like to thank Benjamin for his outstanding service.He is very polite kind with amazing personality.He should be district manager & coach others.I will always shop from this store & recommend him to others.Thank you so much& congratulations to club Monaco for having himFeri
November 2022
Rude and uncouth manager; certainly the epitome of cattiness in retail. I was prepared to splurge on myself that day, and decided to take my business elsewhere. Will never set foot in any Club Monaco store again.
