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November 2024 by Justin T
There was no one at the Order Pick-up counter... It'd be quicker to get the things yourself.
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November 2024 by Vanessa Figueroa
Gagan was super sweet and helpful over in mobile, very patient with all my questions while comparing phones and I didn’t feel pressured to buy anything on the spot. Great customer service :)
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November 2024 by Steven Peng
Racing sim is super fun
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October 2024 by Karina Miller
Grita was so helpful and lovely in our hunt to find a laptop! She was extremely knowledgeable and honest and was so patient with us. What an angel, we didn’t have the time to go through with a final purchase but if we ever need anything again we will be on the look out for this top notch geek squad queen
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October 2024 by Aaron R (sir eat a lot)
im soo mad I was told that I was getting the same model of computer that was on display even wen the website said it was different (the atx wattage was different from the website to the display model) as they told me that there was some errors on the site which I bleaved the 2 employees wen I got home and to set it up the motherboard was quite different ? and now I have to deal with them AGAIN
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October 2024 by Ivan
Been here twice to try to buy a GPU, CPU, and headset. Both times I keep asking employees for help and they said to wait but no one ever comes. Ended up spending all the money at Canada computers instead, both times, almost 1.5k in purchases. Highly recommended you avoid this location if you need assistance grabbing items that are locked or hard to find
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October 2024 by Fernando
Dont trust the schedule they dond update it
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October 2024 by J M
Price match guarantee not real. Customer service ??
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October 2024 by Iman Sh
Got my Xbox Series S here, and even though I ended up returning it to another branch, the experience was great—from the purchase to the return process.
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September 2024 by Garreth MacRae
I had a complicated return - weeks overdue, part of it was a ‘service’ that wasn’t complete and I’d lost the credit card I used to make the purchase so I had a new credit card that didn’t match the receipt. A Manager spent quite a bit of time overriding the system to make sure every dollar owed to me was returned which I really appreciate. Very professional. I should also say this stemmed from my purchase of 2 TVs, I was asked if I wanted installation and before I’d left the store, I had arranged to have the TVs delivered, installed, calibrated - all with discounted pricing.
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September 2024 by Ser Djius
There was an issue with my headphones Nehal at the customer service helped me alot and resolved the issue quickly , very helpful and friendly
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September 2024 by Peach Blacktea
I want to mention Mandy from Customer Service who went above and beyond helping me resolve an issue which was poor product planning on Bestbuy's corporate part. They had the samsung tablet on promotion for getting a free keyboard cover. However, the tablet was only available at one location with the cover out of stock, while another location only had the cover but the tablet out of stock. Mandy kindly helped me with a return and purchase transaction so I could get the free cover as part of my purchase. There were more glitches in their computer system but she took her time and worked with her leader at the time to comeup a solution to go around the system. Her patience and positive attitude really is an example of what customer service associate should be like. thank you!!
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September 2024 by Shuvro Protim Baidya
I WAS HERE TO DECIDE WHICH EBIKE IS RIGHT FOR ME, THE SALES MAN NEHAL HELPED ME ALOT AND HAD AN AMAZING EXPERIENCE WITH HIM, HE WAS SO KIND AND GOOD GAVE ME THE BEST KNOWLEDGE
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September 2024 by Ava Chaplin
Nehal was super friendly and helpful!
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September 2024 by Google User
I often buy office equipment (desktop computers, printers, monitors, laptop computers etc) from this location instead of going to the London Drugs store across the street from my office.
Today I went in there with a dolly trying to purchase some computers and peripherals. After waiting around in the computer section for 10 minutes, I approached a couple of staff members asking for help but they claimed they were both busy. I then went to the counter asking for help but the dudes there didn't even look up. I waited for about another 15 minutes with no help available. I even showed one employee walking by photos of the computers and monitors I wanted to buy. I took the photos while browsing the aisles and told the fellow all I needed was someone going to the back to grab the stuff for me.
After half an hour, I left in disgust. And I would never buy anything here again. Before I wrote this review, I ordered what I needed from Staples and Amazon.
