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October 2023
Seems like best buy from top too the bottom is a garbage company. Staff are rude and disrespectful and break items that are brought in for repair then refuse to fix the damages they caused. Customer service is bottom of the barrel,From corporate all the way toFloor workers in kitchener Ontario they are brutal. Shop elsewhere!!
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October 2023
Terrible service. I had my credit card info stolen by someone working at Best Buy.. they bought a phone and charged payments on my card for two years before I noticed. When I called head office they said they would open a file and get back to me in a week. Two months later still no word.
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September 2023
Bought a chromebook for my disabled daughter ,only to find out camera and Bluetooth don't work....was not refurbished ,they choose to do nothing for us.?