-
March 2024 by Harman Basutta
Terrific service by Alex. Since taking delivery Alex has been always available to answer questions I have about my Aston Martin. Answers around the clock. Assisted me with a dead battery, got me an appointment immediately. Makes owning these type of vehicles easy.
-
March 2024 by Kunal Bhanot
Had a great service experience at Bentley Vancouver. I purchased a Continental GT Speed from another dealer and had them bring it to Bentley Vancouver for inspection. I was buying the car from out of province and sight unseen. Spiros was fantastic from start to finish and put my mind at ease. I asked multiple questions and always received thoughtful and timely responses. He and his technician provided a thorough report and helped address the minor issues that came up. I wouldn’t have bought the car if it wasn’t for their great inspection and service. Thanks again!
-
February 2024 by Donoh Lee
Good Staff
-
November 2023 by Shrey Gupta
Exceptional Service at Bentley Vancouver!I recently had an outstanding experience at Bentley Vancouver, thanks to Alex and Tom. Tom's exceptional customer service made my luxury vehicle shopping enjoyable, going above and beyond to assist with a non-brand-related car issue. Alex, the Sales Manager, exudes genuine warmth and creativity, contributing to a smooth and memorable buying experience.The team's professionalism and commitment to customer satisfaction are unmatched. I wholeheartedly recommend Bentley Vancouver for both new and pre-owned purchases. Thank you to Alex, Tom, and the entire team for an exceptional experience.
-
October 2023 by Matt Wong
Kenneth is great
-
September 2023 by Veranet Ca
I had a truly disappointing experience with the service manager at Bentley today. Their behavior was not only rude but also unprofessional. It's essential for Bentley to have an appropriate and polite manager, especially given the substantial amounts customers spend here. When I tried to discuss my concerns, the manager turned their back on me and walked away. This level of customer service is unacceptable when customers are investing significant sums in Bentley.
-
September 2023 by Bewar Noland
I had a truly disappointing experience with the service manager at Bentley today. Their behavior was not only rude but also unprofessional. It's essential for Bentley to have an appropriate and polite manager, especially given the substantial amounts customers spend here. When I tried to discuss my concerns, the manager turned their back on me and walked away. This level of customer service is unacceptable when customers are investing significant sums in Bentley.
-
August 2023 by SH1105
This is my first visit to the Vancouver Bentley Dealership and my experience was 5 stars PLUS!
The Sales and Finance Manager Alex was unbelievably helpful and answered all my questions. Very supportive and great customer Service.
-
July 2023 by Kiyavash Kalhor
Amazing service from the team at Bentley looking for my next purchase soon.
-
June 2023 by Robb Bird
Sent an inquiry about a listed vehicle. It was ignored. Followed up and resent the inquiry. Generic email came back with no answers to the 2 questions asked. Only a pressure sales tactic designed to drive you to an emotional decision/sale.Deplorable tactic and business practice
-
May 2023 by Timmy Cheung
It can always be intimidating walking into car dealership, let alone an ultra luxury car dealership. Even though I have owned luxury cars in my life (Mercedes Benz, BMW, Audi, McLaren, Porsche, Land Rover), I am still uncomfortable visiting car dealerships - either the staff are too clingy, or I am not acknowledged at all if I “don’t look like the demographic” for their vehicles.Walking into Bentley Vancouver, was neither of the experiences I typically encounter - it was amazing. The staff there were warming and welcoming, even though I was upfront letting them know I was very preliminary in my new car search. It was quite busy that day, and someone named Alex came to my assistance. I had many question, and he was very knowledgeable. He was understanding and not condescending, which really made my visit so comfortable - not something normal I was used to in a Car Dealership.Should you be shopping for a new luxury car, I recommend you to stop and visit the folks at Bentley & Aston Martin Vancouver - 11/10 service.
-
March 2023 by Steven Cusson
Mark for best service! 10/10 recommend
-
March 2023 by P L
Went to Bentley to request for service records on a Continental Flying Spur, Mark and Spiros were very helpful and I received the records shortly after even though they were super busy. Excellent service and would definitely recommend! Thank you gents!
-
March 2023 by sophie huang
This is my first visit to the Vancouver Bentley Dealership and my experience was 5 stars PLUS!The Sales and Finance Manager Alex was unbelievably helpful and answered all my questions. Very supportive and great customer Service.
-
March 2023 by adam cheung
Amazing service, Awesome expectation setting with arrival of vehicle
