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11AM - 5:30PM
3126 Main Street, Vancouver
Art Supplies
“The customer service is absolutely fantastic, will keep on coming back. I was missing a piece of glass for my frame and I didn’t realize it until 3 months later. The store checked my invoice from their computer as I didn’t have my receipt anymore, and decided they will give me a free one even though I am willing to pay for new glass. But the staff were genuinely nice and friendly and so easy to talk to. That’s service. I left with such a joy and it made my day!”
“I bought $350 worth of paint 2 1/2 yrs ago. Last summer I opened the black and it had separated and moulded. Another colour has now separated and smells like B.O.?. I have many brands of paints and many that are much older than these Kroma paints and none of them are off. I have used a dry, clean palette knife, put the lids back on immediately. A few other colours need to be stirred every time and a couple others have a lumpy, gelatinous texture so I’m sure they are on their way out too -very disappointed.The only thing I can think of is the room they are in has temperature changes as I turn the heat off at night in my painting room…although, this is the same room the other paints are in as well.These paints are probably fine if you are going to use them right away but I wouldn’t store them.*** I have changed my rating to a 5 now that I have an explanation - thank you! I won’t be cashing in on the free paint offer as it is my fault for not using sooner. I dint know acrylic paint had formaldehyde so this is why I didn’t remove the review - I think the owner’s response is really good info for Kroma paints AND acrylic paint in general. Kroma paints are very highly pigmented but mostly transparent. Using them now and I love them!”
“This is the most wonderful children’s store. Not only are the art supplies beautiful and high quality but the books and toys that have been curated make the shopping experience so much fun. 10/10 for me!”
“I bought pens online for delivery. They called me right away to correct the order due to some issues with the pen which I appreciate they checked the product and sold me high quality. Lastly they delivered it the same night! Best service I will be back :)”
“I needed to replace my favorite Maiwa duvet cover after many years and I no longer live locally. I ordered from the website and received my new bedding in just a few days. As always, the quality of the cotton is amazing, the colours are vibrant and rich and the workmanship is stunning. Definitely recommend!”
“Supporting this shop and its owner, Hale, brings a bit of joy into every framing experience I have - it makes the journey of art a little more special knowing my pieces get to go through their final destination of framing in the thoughtful and safe hands of Hale. Thank you for your lovely service”
“Extremely knowledgeable, and very helpful in assisting with the documentation of my art work, and print making. Fidelis consistently delivers great quality work in a timely manner. I've recommended them to other artists.”
“I went it because a special necklace I’ve had forever broke and I didn’t know how to fix it, and Alejandro was so kind and helped me fix it without any hesitation. He has completely restored my love for humanity, this store is one of the only places in Vancouver that I feel like I would go to just for the people that work there! I would 100% recommend it to anyone who is looking to get more into jewelry making and needs some top notch knowledge.”
“You can find all of your favorite art supplies here! I wish they had more canvas options but the quality they have is great so I can't complain. Arches paper is cheaper here than it is at opus”
“Very helpful staff. Perky with great attitude. Lots of selection and good advice if asked for. Lots of the staff are artists and know their art supplies. Customer for 35 + years.”
“most stuff here is pretty expensive but not unreasonably so, good selection generally and surprisingly fantastic supply and price on canvasses specificallywill be back, my usual spot for picking up supplies.”
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“If you're a thrifty crafter, this place is the best! Whenever I'm putting together this season's Halloween costume or ugly sweater, I peruse the treasures in this store for inspiration. It's such a huge win being able to save something from the landfill, and to give it new life. The staff is always immensely helpful, and I highly recommend bringing kiddos here for when they're looking for some craft projects!”