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October 2024 by E A
Best pet store I've shopped at. Amazing staff, very knowledgeable, and really know how to look after fish. I bought a lot of supplies from them and they were honest and even told me what I wouldn't need (i.e. they weren't just pushing to make money). They actually care about the customers and the fish. And their aquascapes are incredible. Just ordered tank supplies and had them shipped to Ontario and WOW. They put so much care into packing everything carefully. Definitely shopping there again even if I don’t live in Vancouver anymore.
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October 2024 by Rachel Lafon
Prices are pretty high but they carry more variety than any store I’ve been to with regard to chemicals, substrate, food and aquarium equipment. The store is pretty secure. They also have a 75% off section! This was the only place in the lower mainland that had AmGaurd and that is what
Saved my tank.
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October 2024 by Jim Lee
Tidy store with helpful staff, but items and livestock are vastly overpriced. Comes with the location I guess.
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October 2024 by S K
My favourite place for fish and reptile supplies.
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October 2024 by dayton chan
Products are extremely expensive here including the livestock, so the 40 minute trip to go here is not worth it anymore, just look elsewhere. However, the display tanks were phenomenal. Also shoutout to the lady wearing the beanie who is always eager to help others out.
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September 2024 by Hannah L
What a place! Great staff.
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September 2024 by John Cheeks
Fresh Fish ?
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September 2024 by Crazy Canuck007
Great fishie store and really good prices.
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August 2024 by Laurie M
Great quality products and a wonderful variety of fish. We have had only great experiences with the staff, who all seem very knowledgeable.
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July 2024 by Lucca C
Placed an online order with these folks and i gotta say they gather everything and ship out instantly. No waiting periods. Always accommodating and answering any questions or requests I've had. Website was easy to navigate and find what you are looking for. Looking forward to my next order with you all.
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July 2024 by Esteban Badilla
Staff just walk by past me and not even a typical “ hi are you been help?” Not much fish option and a little bit difficult to access.
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July 2024 by Sadegh Ahmadiani
Good location and average inventory of reefs
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July 2024 by Sebastian Coates
Purchased a healthy giant green anole (bred locally) staff was super knowledgeable and helpful in getting me set up!
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June 2024 by MOZ
Didn’t really like the behaviour of the staff. They’d need to be friendly and willing to answer questions!
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June 2024 by Shalon Sims
I love this store, but they never answer their phones which is why I have to give such a low review. You know, I make a trip downtown to shop there, and I usually purchase $100-300 worth of plants, supplies, etc. a few times a year, but then when I’m home, if something goes wrong, I can’t phone them to ask them a question. Like for example, the last time I was there, I bought a $200 light for my aquarium. I get home and it’s not got set up instructions and the way they showed me to set it up in the store is not the way it’s supposed to be set up. I tried calling a few times and no answer. I’ve tried calling many times over the years but it’s always the same—no one ever answers the phones. This is strange because there are usually 3-4 people on staff at the store and there is almost always at least one person who is just standing around, either in the back or at the till. For this reason, I’m going to have to choose a different aquarium shop from now on. I will miss Aquariums West. It’s been my only aquarium store since 2010, but it’s time to explore—I know there are now a few other stores in vancouver that are of very high quality.
