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“Great customer service, I have come to this place alot of times, but this time I had really good experience. A particular girl named shelza went above and beyond to find the right style and size for me.She went in to check the stock room for my size. Will definitely visit again…!!!?”
“What a good staff! Alex (thanks Alex, you rock) looked and looked for my item. Then she found it. Then when I didn't want it, she didn't quit - she found something I did want. And then moved heaven and earth to bring it in! Alex, you're a gem and deserve a really nice compliment! Thank you for all your help.”
“Had amazing service! My feet are short and wide, so youth shoes fit better than adult shoes. Found a pair I liked but they were 1 size too big, which I can make work sometimes, but the guy checked their sister company Foot Locker to see if it was in and they didn't have it. They then checked the system and they said they would have to grab them from the warehouse in Toronto. I thought I could make these work ( maybe I was hungry, I don't know why I thought this) so I bought the larger pair and decided to walk around my house for about 15 minutes to see and realised they were definitely not going to work. I went back to exchange and order from the warehouse. This second guy was just as helpful as the first one. He remembered me, did the exchange and shipping info with the help of his supervisor and it took maybe a whole 7 minutes. I was really impressed with the store policy, the customer service, and honestly, all 3 men were so polite, smiley, and very helpful. I will definitely shop here again!”
“I visited the store to ask for suggestions on cleaning my shoes. Vincent (truly no less than a rockstar) not only suggested the right product but also cleaned my pair himself. I mean, I didn’t expect that and the fact he did it made my day. Vincent sets the bar for excellent customer service and I hope that his efforts are recognized by the store manager/owner and Ecco.”
“It’s a fantastic store . The customer service is too good . One of the female attendants helped me get the best fit today . She was really cooperative bad and sweet .Recommended outlet .Thank you”
“It’s not often you actually get good customer service anymore. But this place actually has excellent customer service. I walked in there yesterday was greeted by a employee. When I started looking around another employee asked if I needed a hand finding anything. Every minute or so I was asked if I needed help. Very helpful and polite staff. The manager is doing a good job hiring their staff !!”
“Great purchases with a great experience. Had a great time buying from this location. There was this gentleman called Charneshwar who helped us out with all the shoes fitting. We tried almost 10 pairs of shoes, and Charneshwar was happy to help us out. We ended up buying 4 pairs from the location. Great service with great prices. Overall, top notch place.”
“I love this place and live of there clothes but they did stop doing custom skateboards so if your looking for that I would suggest the zumies right across from it in the mall”
“I don’t usually write reviews unless the customer service is either terrible or amazing lol. It was the latter in this case (obv coz it’s gonna be a 5-star review). Found exactly what i wanted, thanks to the amazing staff, especially Navneet who was very polite and respectful. Thanks again for a delightful experience! :)”
“Got the best shoes I have been looking for so long from there lived the staff asked if they could keep aside the pair I liked and they did save it for me t for two hours !”
“Had really excellent experience in store! Simran B was so helpful in suggesting different options and always had a smile on her face and eager to help, even when we tried so many sizes. Would definitely recommend this store.”
“I got the best service at this aritizia location on June 04. I made an online order and the clothing didn't work out for me, i decided to make a return in person and was assisted by a lovely lady there who helped me with my return and also helped me with styling advice. I couldn't get her name, but she had the best braided hair and was amazing. Thanks for your help”
“One of my togo places to shop for tights and lowers. It's got great variety and an awesome staff. Carry a good collection of clothing with wide variety of colors and sizes. Definitely recommend it. Prices are also affordable.”
“Everytime I shop here it’s such a good experience. The staff are so helpful and even if I’m just window shopping they always make sure to check how I’m doing and let me know what the new product is!! I was recently shopping at both dynamite and garage on June 30th and I had such a good time while shopping. There were 2 girls helping me ones name was AJ and I believe the other was Gurleen, I was looking for one of the new crew necks and AJ really helped me in finding the right size, I let her know I wouldn’t be buying it today but she still went out of her way to help find my perfect size for when I come back! AJ and Gurleen both then helped me find options for what pants and shorts to wear it with and I was interested in what Dynamite had as well and they showed me the some of the different items they had that would go well with the crew neck. Again I just loved the experience I had here and even though they knew I wasn’t buying that day they still were super helpful and inviting. I had asked Gurleen who the manager was and she said AJ, I was like woah! I can really see why her staff is so helpful, she really shows how it’s done and has fun while helping the customers. I definitely will keep shopping here, and it’s one of the best stores for shopping in the mall!”
“DSW Designer Shoe Warehouse in Tsawwassen Mills is a gem for shoe lovers. The store boasts an incredible variety of brands, making it easy to find the perfect pair for any occasion. Whether you’re after trendy styles or classic designs, there’s something for everyone. The staff are exceptionally friendly and helpful, always ready to assist with sizes or recommendations. The spacious layout makes browsing a breeze, and the prices are competitive. Overall, it’s a must-visit for anyone looking to upgrade their shoe collection!”
“Staff was really helpful and kind about me trying different shoes, they made it feel like I wasn’t pressured to make a quick choice with what shoes I want to buy.”
“The worker (didn’t get her name) was nice. She kept going in the back to check if they have in stock what my family likes. I feel like there should be more than one worker since a lot of people were in the store but there was only one worker”
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“Ask for Avneet and Navjot. They are Incredible at customer service. They were very busy with a huge sale and yet they gave every single guest a special experience 10 out of 10 I highly recommend this store and the team . Beautiful store ❤️”