Rock Island RV
Hours:
8023 Old Waneta Rd, Trail BC V1R 4X1 Hours
About Rock Island RV
Rock Island RV is a highly praised RV service and parts provider known for its exceptional customer service. Customers have consistently commended the staff, particularly Corinne the Warranty Manager, Kyle, Nolan, and Rob, for their professionalism, expertise, and willingness to go above and beyond to assist with various issues. The reviews highlight Rock Island RV's meticulous attention to detail, with one customer noting that the business performed an extensive checklist on every component of a 15-year-old RV, ensuring that every single part was working properly. The company also provided a 2-year extended warranty, which proved valuable when a customer's washer failed, and Rock Island RV promptly replaced it with a brand-new one. Customers have praised the staff's helpfulness, whether it was ensuring the right power cord was purchased or providing valuable advice on solar lithium systems. The reviews also mention the business's willingness to accommodate customers, even in challenging situations, such as when a family was experiencing issues with their RV's house batteries in freezing weather. Overall, Rock Island RV has earned a reputation for exceptional customer service, technical expertise, and a genuine commitment to ensuring the satisfaction of its clients.
Most Recent Reviews
November 2025
Had a warranty issue that needed assistance and a big shout out to Corinne the Warranty Manager for helping get things done as easily and quickly as possible.
July 2024
Kyle was very helpful when I asked to make an appointment to check the trailer brakes for my RV. He made a few suggestions to try before I brought it in. Consequently, I was able to fix the problem. Thank you, Kyle.
July 2024
Kyle was very helpful when I asked to make an appointment to check the trailer brakes for my RV. He made a few suggestions to try before I brought it in. Consequently, I was able to fix the problem. Thank you, Kyle.
More Comments(53)
- Trail, British Columbia