Kootenay Insurance Services is a home grown independent insurance brokerage with deep roots in the local community. It offers a wide range of coverage at competitive prices from leading insurance companies. Reviews highlight the best, most professional, and great experiences with its staff, who are described as friendly, knowledgeable, and genuine. Customers report receiving amazing service, clear explanations, and strong, professional advice. Staff are noted for being helpful, quickly resolving issues, and thoroughly researching options on a client's behalf. Many reviewers would highly recommend Kootenay Insurance Services for any insurance need and would return for future service.
Kunika was pleasant organized, and very efficient. 110% satisfied. Thank you Knunika!
April 2026
Awesome customer service. Rajvar is super attentive.
January 2026
I called KSI and spoke on the telephone with Rae Lyall. I had questions with respect to travel insurance for a pre-existing injury and she was quick to respond, extremely knowledgeable, professional and very personable! I will not hesitate to call Rae for any of my insurance needs as the experience was very pleasant!! Thanks... read full comment