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November 2024 by Emily Shih
I have very bad shopping experience at this Walmart. Almost everytime when I'm using self checkout, the clerk would come over and try to get me to sign up for their mastercard. Even when I firmly said no to them, they would still try to persuade me. I don't think I will buy from here again.
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November 2024 by Yuchen Shih
I felt I was tricked into signing up for their MasterCard when all I wanted was just a warranty for a product. I said I want the warranty, but the clerk took it as I said yes to the mastercard. When I realized that this was for the mastercard, I firmly said no. But the clerk said it can't be cancelled and my card has been approved. I will be canceling the card immediately when I get it and I'm mostly not going to buy anything from here ever again. Bye.
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November 2024 by Nilanga Fonseka
Extremely good . Prodocts and good service. Reasonable prices. Good staff. ?
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November 2024 by Roy G
The worst Walmart! Horrible service, horrible staff and honestly, a child was missing in the store and brought to our checkout counter. The manager appeared and wouldn’t use the intercom to call for the mother with the description of the child clothing…. Luckily, the mother came to customer service and found her child after I was telling the manager to just call over the intercom which she declined.
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November 2024 by Rick Choponis
Pleasant
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November 2024 by Nilam Devi
Bought watermelon from here and wasn’t real watermelon. Shame on you Walmart!!
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November 2024 by Sara Ghaith
horrible service. one of the employees named haify refused to assist a customer in need while chatting to another woman. How did she get hired?
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November 2024 by Bunny Land
Everytime I come here I see strange things from staff.. like walking around with cash box which isn't safe and someone can steal from her. Or their security in casual clothing hanging out and talking with friends- not only that I've seen staff and security ignore certain people while their friend or family member is not scanning product (I assume friend or family I seen them interact) so they are letting people go without paying, not just couple items but big big Cart full. Not only this but most of the females working don't smile.or greet - where is customer service? Why aren't they being told how to properly manage the floor and interacting with people? But only helping and talking to their own people?!?
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October 2024 by Pawan Gill
The worst ever location I have ever been to . Their self checkout counters don’t work . There is always a huge line up, nothing is fresh. Customer service is okay .
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October 2024 by mini butalia
Actually this is third time with me when I opened the potatoes bag it’s smell s bad al the potatoes are rotten last time same happened with mashroom packet so it means for online order there is no garranty of fresh things and no one listen you after because no one is responsible only I am responsible because I ordered online
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October 2024 by Amrit Pal Singh
A big thankyou to GAGAN for her exceptional customer service …it was my daughters bday around 3-4 days ago I was a looking for bicycle. I called 4 stores including guildford but none of them had it .. but the way I was talked to and approached made all the difference. She helped me find a bicycle in a store I couldn’t have thought of … the way she worked to find out my daughter’s gift was just awesome ..
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October 2024 by Natasha Gosal
*** FRAUDED BY WALMART*** Went to Walmart Guilford yesterday (my husbands birthday) to get my kids a PS5. Before we left the lady in the electronics department had us sign the receipt saying it was "factory sealed". It was sealed with a small little clear sticker so we didn't think anything of it and signed it.
We opened it as soon as we got home and noticed there was garbage in the box of different fast food restaurant wrappers. We didn't check the console but wanted to exchange it due to the food wrappers in there. We called immediately and they advised us to come in. This all happened within a time span of 40-50 minutes.
We go back to the store and spoke with Managers Grace and Manjit. First they said it was weird that they got us to sign the receipt saying it was factory sealed as that is not normal practice. Then said nevermind it was normal practice. When we took the system out it wasn't even a PS5 it was a broken PS3 with no controllers or wiring or anything. They stated that there was no way this was a return and we had to call the Sony company as it must have happened there. They refused to do anything about it because we signed the receipt and said that they can't help us. It seems to us that it was internal and it must have been an employee. The factory seal was just a tiny clear circular sticker. We feel as we have been frauded by walmart. They are not even doing an investigation to try to figure out what could have happened. Upon reading other reviews similar things have happened to other people with different electronics. I would never recommend purchasing any electronics from Walmart due their poor policies and their lack of due diligence in checking returns or their employees. They were unwilling to provide any sort of solution and we basically got a too bad.
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October 2024 by Arv Prasad
Very unprofessional staff . Self checkout buzzer goes on . Staff (lady) thought that I was stealing and making me take everything out of the bag. Everything was paid for . Again very rude and unprofessional staff , the way they treat customers.i will only go shop here if i am desperate thanks
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October 2024 by Lina L2
I have noticed that there is never anyone available to help with makeup products. When I ask for assistance, the staff simply say they don't have it without even bothering to check. It's frustrating that the makeup register is open but there is no one there to assist customers.
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October 2024 by Minouch
Very reckless Walmart location, wouldn’t recommend going here. The manager promised me he’d call back the next day and issue a refund which he did neither. They lie, offer false promises they never deliver on, are selfish, irresponsible, and unprofessional
