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July 2024 by Jeff Davidson
0. The guy was super rude and unfriendly, I actually told him I was going to go elsewhere. Do not go here waste of your time. Should be out of a business.
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May 2024 by Rohit Prakash
Today April 18 2024 it's says open at 9am but now it's 9.35 am iam iam waiting for someone to open they don't respect other people's time just because it's walking distance from my house I come here otherwise I will never come here wasting my time
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May 2024 by Ryan Coppard
Very rude and doesn't want to help anyone. Trying to tell me I need to go to the exact office I originally did my insurance to deal with a problem???? Someone close this store or fire them and get new management ?
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March 2024 by sumishtha kathuria
Extremely rude and unprofessional behavior. If we ask him questions, he gets angry - like "you listen what i am saying", "i tell you already, why you still ask".
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March 2024 by Hubert Limanto
Friendly. They gave you a lot of option and explained everything.
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February 2024 by Francesca
Very friendly and helpful. Got my insurance done very quick.
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February 2024 by Gordon Roy Paton
I have 3 vehicles insured. All thru Sussex at the T&T market location its 9 to 9 service along with their expedited service is so good. I can't go back to the lineup to wait and waste THANK YOU SOOOO MUCH FOR YOUR REPEATED ASSISTANCE!!!!
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February 2024 by Jason Flack
ExcellentHelpfulK owledable
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February 2024 by Key Golden
I had my vehicle insurance there for many years. Everyone who works here is very conscientious and professional. I am very happy with the insurance here.
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February 2024 by Jason Liu
I went to the surrey central city mall to cancel my car insurance because it's hit and totaled. I went to another store and the staff there politely asked me to go to this store instead (I guess main reason is because canceling insurance doesn't bring them revenue). So, I went here instead. The staff is very kind and canceled the insurance for me with all detail informed like how much will icbc refund me and whatnot. Recommanded.
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January 2024 by Rakib Al Hasan
There is a man here for whom English is not his first language. Naturally, he tries to explain in broken English. And then, if we ask him questions to clarify if we understood his words correctly, he gets angry - like "i tell you already, why you still ask".Customers here are dealing with "insurance" policies, rules, exceptions etc. There are many sensitive and intricate details involved. Your customers NEED to know CLEARLY what exactly they are signing up for. You cannot get irritated if your customers ask clarifying questions, especially if it's due to language difficulties.
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December 2023 by Yuan Tian
Extremely rude and very unprofessional. The worst customer experience ever. The man was very impatient and don't want to answer any of my question as if he was forced to do his job.
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October 2023 by Eleni Sofokleous
The staff is very polite and eager to help.
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July 2023 by Ali D
The 2 workers today Jun 25/2023 they are worriest workers they don't know what to do why company hiring like this workers we was two line everyone not solve problems they need they said come Monday
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June 2023 by M Raja
Bad customer serviceAssociates who work there lazy want not to help customers
