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April 2024 by Miss2233
Interior detail was very mediocre. The cup holders were still dirty, the windows were very smeared and foggy from whatever glass cleaner they used. And the seats weren’t very clean, and in between the seats was still very dirty.
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February 2024 by robert
Been going to this shop for years. Always have been respectful, fast but efficient work and reasonable prices.
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January 2024 by Franklin Uchenna Chiama
This is the worse place you can ever go!!!!!!!!!!!!! I recently had a very disappointing experience with them. I took my car in because it was overheating, and they charged me $1,050 just to open the top gasket of my engine, without even closing it back.They informed me that it would cost even more to complete the repair. Unfortunately, I had to tow my car away from their shop.To make matters worse, they then mentioned that my engine block had a hole and quoted me $4,900 for a new engine and an additional $2,000 for installation. I was able to get a new engine and have it installed elsewhere for less than $3,000.This workshop is more focused on extracting money rather than providing solutions. I would advise caution if you're considering them.
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December 2023 by Oliver Wildfong
Very satisfied. Helped repair and secure my car same day. Would recommend and return! Thanks.
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December 2023 by SOni95
Would give 0 stars if possible. Don’t usually leave reviews but figured if I can help others steer clear of this place I would. All the reviews about dishonest practice, overcharging, and taking advantage of customers sum up this business as a whole. I was overcharged for my brakes by about $600 compared to other places I called after the fact not knowing any better at the time. Didn’t have a choice as I brought in the car for callipers, only for the owner to say I needed pads and rotors too. Called other shops before he started working on it as he said he’d have to start in the morning, got cheaper quotes from multiple other shops in that time. Called as soon as they opened next morning, and he claimed it was already done the night before. Charged me $1200 in total, including a group on. I don’t mind paying a little extra for good work, but $600 more only for my brakes to be squeaking 6 months later. Don’t be another number and take your business elsewhere where you won’t be taken advantage of. Notice how he has an excuse for every bad review, telling sign, only places I’ve seen that have bad reviews and no accountability are usually places to stay clear of.
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November 2023 by Stacey Jeffares
Stopped in to a busy shop to get a tire fixed, these guys said " no problem " an got it done right away. Definitely will give return business here...
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October 2023 by Tynan M.
spoke with a mechanic on the phone about an oil change. the mechanic said the groupon deal I purchased wasn't valid when it was, instead told me they would validate the groupon if I paid an additional $80.the mechanic was very rude on the phone swear at me several times claiming I had attitude with him when I didn't. He also hung up several times for me to call him back. Unless you want to be scammed and yell at by rude people don't go here!
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October 2023 by Hans
Avoid this business- a shady and dishonest practice. This place is exactly what you think of when you imagine a crooked mechanic.We took our car here for a simple problem, and afterwards a lot of other things began breaking. We thought it was just bad luck, but after, we took it to another shop, the new shop found several screws and other things purposely tampered with. They told us this was likely strategy by this shop to keep customers coming back for more fixes. Of course, these things could also be due to a lack of professionalism and poor work quality.Also, another time we went here, after they worked on our car, the car began to make a very new noise when driving. We took it back immediately. They were extremely impatient about our concerns. It turned out, they put some things back incorrectly. I'm not sure what it was, but I was simply told something like, it's not important don't worry about it.The staff was consistently bad mannered and uninformative. They defaulted "do you want it or not?" and did not explain anything they did. You will not save money by coming to this business, their lower prices will add up to be more expensive than going to another more legitimate and professional shop.
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October 2023 by Vancouverite111
BE AWARE..the staff are rude, sneaky and not honest .. I called in this morning to book an appointment , after arrival he told me to wait because he is busy , then came to the front and told me that if I have any questions I have to stay waiting again and offered the price which is around $80 for an oil change .. when I showed him the online promotion voucher he told me to pay additional fees plus the difference which came back up to his original price despite paying for the online voucher of $39 already.I do not like the bait strategy and the dishonesty in doing business. So I left right away and lost the money and time that I spent in this bad experience.
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October 2023 by Gaurav Dhingra
Disappointing Experience with Overpriced Repairs.I recently visited this auto shop for the first time, hoping for a smooth experience. Unfortunately, I left feeling disappointed and taken advantage of. The major issue was with the owner's decision to charge me nearly three times the market price for a harmonic balancer replacement.I understand that businesses need to make a profit, but this level of price gouging, especially for a first-time customer, is unacceptable. It left a sour taste in my mouth and made me question the integrity of this establishment.While the quality of the repair work may have been adequate, the pricing tactics used here are unethical and unfair. I strongly recommend potential customers to research prices elsewhere before considering this auto shop. Honest and transparent pricing is crucial in this industry, and unfortunately, it seems lacking here.This establishment's pricing practices are not just questionable; they're outrageous. I urge anyone considering this place to steer clear and find an auto shop that values honesty and treats its customers with respect. This experience left me deeply disappointed and convinced that this shop cares more about emptying your wallet than providing a fair and transparent service.
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October 2023 by Peter Houston
I got a call from my boss at 9:30 he was in car trouble and got towed to Surrey Center Auto. He called me at 9:45 told me that I could bring my deflated Tire to him and they would check to see if it needs to be filled with air or replaced. He offered to help me out by putting it on his bill. When I arrived at approximately 9:45 they took my tire proceeded to fill it with air and I could see that the sidewall had been punched out. They said that they would replace the tire right away and that my boss is fuel pump would be done shortly after that and they would call us. We went back to work we got to call at 12:30 that his truck was ready to be picked up but my tire that was supposed to be done first was not done yet when we arrived we learned that the tire had been ordered from somewhere else and had not been delivered. We also learned that the one tire at 2:15 75 R17 was going to cost $300 balanced installed this is $153 more than Abby tires in Abbotsford. My boss followed back to the site and we continue to work until 3:30 we got off work my boss went home I went by the tire shop and it still was not done and they would not give me a refund because it was on my boss's credit card even though my boss paid $400 cash for my tire and the rest for the fuel pump was on his card. My boss was then contacted by the owner of the shop, Sam, and told that they would not refund the money to me.My boss then turned around who was halfway to Abbotsford to have the money exchanged to him so that he could hand it to me and I could go to a different shop. As he pulled up at 4:30 Su r r e y Center Auto called him to say that the tire was just dropped off and literally took 15 minutes for them to fill it up and put it on my car. Not only did it exceed my greatest disappointment for timeliness, lack of professionalism, lack of compensation as I was back and forth to that shop four times which killed my day at work, I also had to pay $300 for one tire.If you have Deep Pockets if you don't care about money if you do not want Quality Service go here other than that avoid this place like the Black Plague.Further to the response to my review I do not have a wife I came in alone and I was told that the tire would be done first when I brought it in at 10:00. No emotion just the facts that's what my readers count on that's what you have. Again Black Plague. With over 650,000 views on my file as a guide for Google people know that I try to take emotion out of my reviews and I present only the facts. I do not have a wife I have not had a wife been single over 14 years I was not with anyone I've been alone for over 14 years and most importantly if I was told that the car would be ready by 5:00 at 10:00 a.m. to change a tire I would have respectfully said I'm sorry I have to be somewhere at 4:30 and that does not work for me. I would made arrangements with my boss to take me up the street to Fountain Tire where they do offer a professional service, selection, and a fair price.Yet a final update. Today I was contacted by my boss and told that Sam from Surrey Center Auto called him to complain that his guy put in a bad review on him. He began the conversation with my boss with do you know who the f I am and when my boss didn't know he said this is Sam and my boss still didn't know cuz he never introduced himself. He asserted that he helped out my boss and that this review should be taken down but I pointed out to my boss that there is nothing emotional, untrue, or defamatory in it it is simply my experience and my opinion that this place was very unprofessional. Because he went to my boss to complain I further enhance my comment avoid this place like the Black Plague.
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September 2023 by bob basi
I called Sam today for a quote on changing spark plugs on my Mustang he gave me his labour and parts Cost which was reasonable. He also got my car in for service the same day. He was honest about the repair on my car and had my Mustang roaring like a race car again. I recommend this shop to everyone that's looking for a honest repair shop and the pricing is on point its affordable ? excellent experience Sam's a great fellow!Service: Auto engine tuning
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September 2023 by Rick Khan
Called this guy asked him ..how much for an engine swap for a vechile? He quoted me over 4000 for a vechile that’s worth only 5000.. I asked him and told him that’s like 500$ a hour .. he said yes !!!!. I don’t under why he’s charging that much when a dealership rate is 165$ per hour and that’s a proper dealership??… I will never ever call or go back to someone like this ever ….or even recommend this establishment…
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July 2023 by Justbeing Sam
Went there for 2nd time for car service. Sukhvinder and his team is very good with his work . He always make good suggestions with good price estimate.Service: General repairs & maintenance
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March 2023 by Tom Senay
What a wonderful experience. They were eager to fix my nuisance battery problem, and it ended up being a quick fix so they didn’t even charge me! Other businesses could learn a lot from these guys, and I will definitely be a customer again in the future!
